FDA Adverse Event Malfunction Summary report: N

ALINITY C PROCESSING MODULE

MDR report key: 20438011 · Received October 14, 2024

Report

Report Number
3016438761-2024-00601
Event Type
Malfunction
Date Received
October 14, 2024
Date of Event
September 23, 2024
Report Date
November 11, 2024
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740137380
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.

Additional Manufacturer Narrative · 0

THE COMPLAINT INVESTIGATION FOR A FALSELY DECREASED ALINITY C SODIUM AND POTASSIUM RESULTS INCLUDED A REVIEW OF DATA AND INFORMATION PROVIDED BY THE CUSTOMER, LABELING REVIEW, SEARCH FOR SIMILAR COMPLAINTS, TICKET TRENDING REVIEW, AND DEVICE HISTORY RECORD REVIEW. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. A REVIEW OF TICKETS DETERMINED THERE IS NORMAL COMPLAINT ACTIVITY. TRENDING REVIEW DID NOT IDENTIFY ANY TRENDS FOR THE ISSUE FOR THE PRODUCT. MANUFACTURING DOCUMENTATION (DEVICE HISTORY RECORD) FOR THE LIKELY CAUSE DID NOT IDENTIFY ANY ISSUES ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND SUFFICIENTLY ADDRESSES THE CUSTOMER'S ISSUE. BASED ON THE AVAILABLE INFORMATION, NO DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED FALSELY DECREASED SODIUM AND POTASSIUM RESULTS GENERATED ON THE ALINITY C PROCESSING MODULE ON MULTIPLE PATIENTS. THE FOLLOWING EXAMPLE RESULT WAS PROVIDED ON ONE PATIENT: (B)(6) 2024 = 112, ANOTHER INSTRUMENT = 139 / 140 (NORMAL RANGE: 134-146). NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED FALSELY DECREASED SODIUM AND POTASSIUM RESULTS GENERATED ON THE ALINITY C PROCESSING MODULE ON MULTIPLE PATIENTS. THE FOLLOWING EXAMPLE RESULT WAS PROVIDED ON ONE PATIENT: (B)(6) 2024 = 112, ANOTHER INSTRUMENT = 139 / 140 (NORMAL RANGE: 134-146). NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1873385 ALINITY C PROCESSING MODULE ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 00380740137380

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown ALINITY C ICT SERUM CAL, 08P69-01, 10020UN24| ALINITY C ICT SERUM CAL, 08P69-01, 10020UN24