ALINITY C PROCESSING MODULE
Report
- Report Number
- 3016438761-2024-00601
- Event Type
- Malfunction
- Date Received
- October 14, 2024
- Date of Event
- September 23, 2024
- Report Date
- November 11, 2024
- Manufacturer
- ABBOTT LABORATORIES
- Product Code
- JJE
- UDI-DI
- 00380740137380
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
AN EVALUATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.
THE COMPLAINT INVESTIGATION FOR A FALSELY DECREASED ALINITY C SODIUM AND POTASSIUM RESULTS INCLUDED A REVIEW OF DATA AND INFORMATION PROVIDED BY THE CUSTOMER, LABELING REVIEW, SEARCH FOR SIMILAR COMPLAINTS, TICKET TRENDING REVIEW, AND DEVICE HISTORY RECORD REVIEW. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. A REVIEW OF TICKETS DETERMINED THERE IS NORMAL COMPLAINT ACTIVITY. TRENDING REVIEW DID NOT IDENTIFY ANY TRENDS FOR THE ISSUE FOR THE PRODUCT. MANUFACTURING DOCUMENTATION (DEVICE HISTORY RECORD) FOR THE LIKELY CAUSE DID NOT IDENTIFY ANY ISSUES ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND SUFFICIENTLY ADDRESSES THE CUSTOMER'S ISSUE. BASED ON THE AVAILABLE INFORMATION, NO DEFICIENCY WAS IDENTIFIED.
THE CUSTOMER REPORTED FALSELY DECREASED SODIUM AND POTASSIUM RESULTS GENERATED ON THE ALINITY C PROCESSING MODULE ON MULTIPLE PATIENTS. THE FOLLOWING EXAMPLE RESULT WAS PROVIDED ON ONE PATIENT: (B)(6) 2024 = 112, ANOTHER INSTRUMENT = 139 / 140 (NORMAL RANGE: 134-146). NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
THE CUSTOMER REPORTED FALSELY DECREASED SODIUM AND POTASSIUM RESULTS GENERATED ON THE ALINITY C PROCESSING MODULE ON MULTIPLE PATIENTS. THE FOLLOWING EXAMPLE RESULT WAS PROVIDED ON ONE PATIENT: (B)(6) 2024 = 112, ANOTHER INSTRUMENT = 139 / 140 (NORMAL RANGE: 134-146). NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1873385 | ALINITY C PROCESSING MODULE | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | ABBOTT LABORATORIES | 00380740137380 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | ALINITY C ICT SERUM CAL, 08P69-01, 10020UN24| ALINITY C ICT SERUM CAL, 08P69-01, 10020UN24 |