FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 20435249 · Received October 12, 2024

Report

Report Number
3013756811-2024-194487
Event Type
Malfunction
Date Received
October 12, 2024
Date of Event
September 21, 2024
Report Date
October 12, 2024
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152319711
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A CARTRIDGE DID NOT FIT ONTO THE PUMP. REPORTEDLY, THERE WAS AN O-RING FROM A PREVIOUS CARTRIDGE ON THE PNEUMATIC TAP. THE CUSTOMER REMOVED THE O-RING AND SUCCESSFULLY LOADED THE CARTRIDGE TO ADDRESS THE EVENT. ADDITIONALLY, IT WAS REPORTED THAT AN ALTITUDE ALARM OCCURRED. A CARTRIDGE CHANGE WAS PERFORMED RESOLVING THE ISSUE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 183 - 300 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
293737 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152319711

Patients

Seq Age Sex Outcome Treatment
1 57 YR Male