FDA Adverse Event Malfunction Summary report: N

THERMOPHORE ARTHRITIS PAD

MDR report key: 2043087 · Received March 15, 2011

Report

Report Number
1811605-2011-00023
Event Type
Malfunction
Date Received
March 15, 2011
Date of Event
February 1, 2011
Report Date
March 9, 2011
Manufacturer
BATTLE CREEK EQUIPMENT CO.
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

IT WAS REPORTED THAT THE DEAD-MAN SWITCH REMAINED "ON" WHEN THE HANDLE WAS RELEASED. OUR INVESTIGATION REVEALED THAT THE SWITCH APPEARS TO HAVE BEEN ALTERED BY THE CUSTOMER. THE SWITCH HANDLE IS BROKEN AND THE RETURN SPRING IS MISSING, WHICH PREVENTS THE MOMENTARY SWITCH FROM RELEASING. THIS FAILURE IS CONSISTENT WITH THE SWITCH BEING STUCK IN A RECLINER OR OTHER MECHANISM. WE CONCLUDED THAT THIS REPORT WAS ATTRIBUTABLE TO MISUSE AND UNAUTHORIZED MODIFICATION OF THE SWITCH ON THE PART OF THE CONSUMER.

Description of Event or Problem · 1

IT WAS REPORTED THAT SWITCH EMITTED SPARKS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 THERMOPHORE ARTHRITIS PAD ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT CO. 055

Patients

Seq Age Sex Outcome Treatment
1