BELLAVISTA
Report
- Report Number
- 3013421741-2024-00487
- Event Type
- Malfunction
- Date Received
- October 11, 2024
- Date of Event
- September 19, 2024
- Report Date
- October 11, 2024
- Manufacturer
- VYAIRE MEDICAL
- Product Code
- CBK
- PMA / PMN Number
- K183364
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- 003
Narratives
DEVICE EVALUATION UPDATE: G6, H2, H3, H6 AND H11. FINDINGS / ROOT CAUSE: MAINBOARD EPC COMMUNICATION FAILURE. INVESTIGATION WILL BE CONTINUED UNDER CAPA-000000994. AS THE FAILURE RATE IS WITHIN THE EXPECTED RANGE AS PER OUR RISK FILES, DECIDED TO CLOSE THIS COMPLAINT. CAPA-000000994 SUMMARY: ACCORDING TO CAPA-000000994, THE REPORTED FAILURE CAN BE TRACED TO EPC MALFUNCTION ISSUES RESULTING FROM CRACKS IN THE DIE DUE TO MECHANICAL STRESS CAUSED BY PARTICLES IN THE CONDUCTIVE PASTE AND VARIOUS TOLERANCES OF THE HEAT STACK. THE CONDUCTIVE THERMAL PASTE IS CERAMIC BASED AND THESE PARTICLES WHEN SUBJECTED TO HIGH TEMPERATURES CAN LEAD TO UNEVEN PRESSURE DISTRIBUTION ACROSS THE DIE AND MAY CREATE STRESS POINTS BY THE HEAT SINK (IN COMBINATION WITH THE CERAMIC PARTICLES) THAT CAN RESULT IN CRACKS ON THE EPC DIE AND ITS INTERIOR. THESE CRACKS CAN CAUSE INTERNAL OPEN OR SHORT CIRCUITS LEADING TO DISPLAY ERRORS SUCH AS BLACK/BLANK SCREEN DURING STARTUP, BLUE SCREEN, UI FAILSAFE SCREEN TRIGGERED (CAUSED BY A RESTART OF THE EPC), BIOS PASSWORD SCREEN TRIGGERED, SCRAMBLED SCREEN, OR FROZEN SCREEN DURING OPERATION. REFER TO CAPA-000000994 FOR CORRECTIVE AND PREVENTIVE ACTIONS.
VYAIRE MEDICAL FILE IDENTIFICATION: (B)(4). D4: UNIQUE IDENTIFIER (UDI) # - UNABLE TO DETERMINE ENTIRE UDI# AS INFORMATION WAS NOT PROVIDED. H3: 81 OTHER - AT THIS TIME, THE SUSPECT DEVICE HAS NOT BEEN RETURNED FOR EVALUATION. THEREFORE, ROOT CAUSE HAS NOT BEEN DETERMINED YET. VYAIRE MEDICAL WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR SECTION 803.56 IF ADDITIONAL INFORMATION BECOMES AVAILABLE.
ADDITIONAL INFORMATION RECEIVED INDICATES THAT THE CUSTOMER WAS ABLE TO PROVIDE LOGFILES FOR FURTHER INVESTIGATION.
IT WAS REPORTED TO VYAIRE MEDICAL THAT THE VENTILATOR HAS A BLACK SCREEN WITH JUST THE BLUE LIGHTS. NO PATIENT INVOLVEMENT. FOUND DURING SETUP.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 344969 | BELLAVISTA | VENTILATOR, CONTINUOUS, FACILITY USE | CBK | VYAIRE MEDICAL | 301.100.030 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |