FDA Adverse Event Malfunction Summary report: N

BELLAVISTA

MDR report key: 20428591 · Received October 11, 2024

Report

Report Number
3013421741-2024-00487
Event Type
Malfunction
Date Received
October 11, 2024
Date of Event
September 19, 2024
Report Date
October 11, 2024
Manufacturer
VYAIRE MEDICAL
Product Code
CBK
PMA / PMN Number
K183364
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

DEVICE EVALUATION UPDATE: G6, H2, H3, H6 AND H11. FINDINGS / ROOT CAUSE: MAINBOARD EPC COMMUNICATION FAILURE. INVESTIGATION WILL BE CONTINUED UNDER CAPA-000000994. AS THE FAILURE RATE IS WITHIN THE EXPECTED RANGE AS PER OUR RISK FILES, DECIDED TO CLOSE THIS COMPLAINT. CAPA-000000994 SUMMARY: ACCORDING TO CAPA-000000994, THE REPORTED FAILURE CAN BE TRACED TO EPC MALFUNCTION ISSUES RESULTING FROM CRACKS IN THE DIE DUE TO MECHANICAL STRESS CAUSED BY PARTICLES IN THE CONDUCTIVE PASTE AND VARIOUS TOLERANCES OF THE HEAT STACK. THE CONDUCTIVE THERMAL PASTE IS CERAMIC BASED AND THESE PARTICLES WHEN SUBJECTED TO HIGH TEMPERATURES CAN LEAD TO UNEVEN PRESSURE DISTRIBUTION ACROSS THE DIE AND MAY CREATE STRESS POINTS BY THE HEAT SINK (IN COMBINATION WITH THE CERAMIC PARTICLES) THAT CAN RESULT IN CRACKS ON THE EPC DIE AND ITS INTERIOR. THESE CRACKS CAN CAUSE INTERNAL OPEN OR SHORT CIRCUITS LEADING TO DISPLAY ERRORS SUCH AS BLACK/BLANK SCREEN DURING STARTUP, BLUE SCREEN, UI FAILSAFE SCREEN TRIGGERED (CAUSED BY A RESTART OF THE EPC), BIOS PASSWORD SCREEN TRIGGERED, SCRAMBLED SCREEN, OR FROZEN SCREEN DURING OPERATION. REFER TO CAPA-000000994 FOR CORRECTIVE AND PREVENTIVE ACTIONS.

Additional Manufacturer Narrative · 0

VYAIRE MEDICAL FILE IDENTIFICATION: (B)(4). D4: UNIQUE IDENTIFIER (UDI) # - UNABLE TO DETERMINE ENTIRE UDI# AS INFORMATION WAS NOT PROVIDED. H3: 81 OTHER - AT THIS TIME, THE SUSPECT DEVICE HAS NOT BEEN RETURNED FOR EVALUATION. THEREFORE, ROOT CAUSE HAS NOT BEEN DETERMINED YET. VYAIRE MEDICAL WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR SECTION 803.56 IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 0

ADDITIONAL INFORMATION RECEIVED INDICATES THAT THE CUSTOMER WAS ABLE TO PROVIDE LOGFILES FOR FURTHER INVESTIGATION.

Description of Event or Problem · 0

IT WAS REPORTED TO VYAIRE MEDICAL THAT THE VENTILATOR HAS A BLACK SCREEN WITH JUST THE BLUE LIGHTS. NO PATIENT INVOLVEMENT. FOUND DURING SETUP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
344969 BELLAVISTA VENTILATOR, CONTINUOUS, FACILITY USE CBK VYAIRE MEDICAL 301.100.030

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown