FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON ® CHEMISTRY ANALYZER

MDR report key: 2042530 · Received April 6, 2011

Report

Report Number
2050012-2011-00969
Event Type
Malfunction
Date Received
April 6, 2011
Date of Event
March 2, 2011
Report Date
March 2, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
CGA
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE INFORMATION IS NOT AVAILABLE. ON (B)(4) 2011, THE CUSTOMER REPLACED THE ELECTRODE, HOWEVER DID NOT CALIBRATED AS REQUIRED ACCORDING TO CUSTOMER LABELING. A BCI FIELD SERVICE ENGINEER (FSE) PERFORMED MODULAR CHEMISTRY PROBE ALIGNMENT AND CALIBRATED THE GLUES ELECTRODE. QC MATERIAL WITHIN ESTABLISHED SPECIFICATIONS. PRECISION RUN PERFORMED AND SHOWED LOW CV'S. ROOT CAUSE APPEARS TO BE THE GLUCOSE ELECTRODE WHICH NOT CALIBRATED WHEN INSTALLED ACCORDING CUSTOMER LABELING INSTRUCTIONS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO GLUCOSE MODULAR (GLUM) QC DRIFT AND CALIBRATION ISSUES GENERATED BY THE UNICEL DXC 600 PRO SYNCHRON CHEMISTRY ANALYZER. IN ADDITION, THE INSTRUMENT PRODUCED DISCREPANT RESULTS, WHICH DID NOT CORRELATE WITH A SECOND INSTRUMENT, WHEN THE CUSTOMER RAN GLUCM PATIENT SAMPLES ON BOTH INSTRUMENTS PRIOR TO REPORTING THE RESULTS. THE DIFFERENCES BETWEEN THE RESULTS WERE 10%. PATIENT RESULTS WERE AVAILABLE FROM THE CUSTOMER NO CORRECTED REPORTS OR NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY; HENCE PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON ® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER CGA BECKMAN COULTER INC. DXC 600 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1