FDA Adverse Event Malfunction Summary report: N

FREESTYLE LITE

MDR report key: 2042508 · Received April 6, 2011

Report

Report Number
2954323-2011-02837
Event Type
Malfunction
Date Received
April 6, 2011
Date of Event
March 19, 2011
Report Date
May 25, 2011
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED. NOTE: IT IS UNKNOWN WHICH READINGS WERE OBTAINED ON WHICH TEST STRIP LOT.

Additional Manufacturer Narrative · 1

AN INVESTIGATION WAS PERFORMED ON RETURNED METER (B)(4) WITH RETAINED TEST STRIPS. THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING. TWO OF THE READINGS THE CUSTOMER REPORTED WERE FOUND IN METER MEMORY; BUT NOT WITHIN A 10-MINUTE TIMEFRAME.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING ERRATIC READINGS ON THEIR ADC BLOOD GLUCOSE METER WHILE USING TEST STRIP LOTS 1083636 AND 1017540. CUSTOMER REPORTED RECEIVING READINGS OF 26 MG/DL, 101 MG/DL, AND 29 MG/DL WITHIN 10 MINUTES. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONE SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE LITE BLOOD GLUCOSE MONITORING SYSTEM NBW 1083636

Patients

Seq Age Sex Outcome Treatment
1