FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2041608 · Received March 10, 2011

Report

Report Number
2531779-2011-01471
Event Type
Malfunction
Date Received
March 10, 2011
Date of Event
January 1, 2011
Report Date
February 9, 2011
Manufacturer
ANIMAS CORP.
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVAL. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. ALL KEYPAD BUTTONS WERE INTERMITTENTLY RESPONSIVE AND REQUIRED EXCESSIVE FORCE TO OBTAIN A RESPONSE DURING TESTING. ALL BUTTON KEY CONTACTS DID NOT ALWAYS SPRING BACK AS EXPECTED WITH BUTTON PRESSES. THERE WAS NO EVIDENCE OF KEYPAD ADHESIVE FOUND UNDER ALL BUTTON KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE STICKING AND INTERMITTENTLY UNRESPONSIVE. A FAMILY MEMBER REPORTED THAT THE OK AND DOWN ARROW KEYPAD BUTTONS HAVE BEEN INTERMITTENTLY UNRESPONSIVE FOR THE PAST SEVERAL WEEKS. SHE NOTED THAT THE OK AND DOWN ARROW BUTTONS INTERMITTENTLY DO NOT CLICK AND SPRING BACK AS EXPECTED. SHE DENIED ANY PHYSICAL DAMAGE TO THE RUBBER KEYPAD; DENIED THAT THE PUMP HAS BEEN EXPOSED TO MOISTURE; AND STATED THAT THE PT WEARS THE PUMP IN HER POCKET.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP. ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 16 YR