FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2041546 · Received March 10, 2011

Report

Report Number
2531779-2011-01495
Event Type
Malfunction
Date Received
March 10, 2011
Date of Event
January 23, 2011
Report Date
February 13, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVAL. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. ALL KEYPAD BUTTONS REQUIRED EXCESSIVE FORCE TO OBTAIN A RESPONSE DURING TESTING. DURING INVESTIGATION, THE UP ARROW, DOWN ARROW, AND OK BUTTON KEY CONTACTS WERE OBSERVED TO BE MISALIGNED. ALL KEYPAD KEY CONTACTS INTERMITTENTLY SPRING BACK WHEN PRESSED. THERE WAS EVIDENCE OF KEYPAD ADHESIVE FOUND UNDER ALL KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE INTERMITTENTLY UNRESPONSIVE. A FAMILY MEMBER REPORTED THAT THE OK KEYPAD BUTTON HAS BEEN SLOW TO RESPOND OVER THE LAST 3 WEEKS, AND NOW REQUIRES EXCESSIVE FORCE AND MULTIPLE BUTTON PRESSES TO OBTAIN A RESPONSE. SHE NOTED THAT ALL OTHER BUTTONS ARE RESPONDING AS EXPECTED. THE FAMILY MEMBER REPORTED THAT THE KEYPAD BUTTONS CLICK AND SPRING BACK AS EXPECTED. SHE DENIED PHYSICAL DAMAGE TO THE RUBBER KEYPAD; DENIED THAT THE PUMP HAS BEEN EXPOSED TO WATER OR CLEANING PRODUCTS; AND STATED THAT THE PT WEARS THE PUMP IN A POUCH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 13 YR