TUBING SET
Report
- Report Number
- 8010762-2024-0000487
- Event Type
- Malfunction
- Date Received
- October 10, 2024
- Report Date
- October 10, 2024
- Manufacturer
- MAQUET CARDIOPULMONARY GMBH
- Product Code
- DTZ
- PMA / PMN Number
- K112360
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
IT WAS REPORTED THAT THERE WAS A NEGATIVE FLOW READING WITH RPM UP IN NORMAL RANGE. THE FAILURE OCCURRED DURING TREATMENT. THE HLS SET WAS EXCHANGED, BUT DID NOT SOLVE THE ISSUE. THEREFORE, THE CARDIOHELP DEVICE WAS SWITCHED OUT AND THE UNIT WAS TAGGED OUT OF SERVICE. NO HARM TO ANY PERSON HAS BEEN REPORTED. FURTHER THE INFORMATION WAS RECEIVED THAT THERE WAS NO EXTERNAL DAMAGE ON THE FLOW BUBBLE SENSOR NOR FOREIGN MATERIAL WAS BUILD UP ON THE SENSOR. THE ERROR MESSAGE BACKFLOW PREVENTION WAS DISPLAYED DUE TO THE FLOW ISSUES. THE CARDIOHELP WAS INVESTIGATED IN COMPLAINT# (B)(4) (MFG REPORT NUMBER 8010762-2024-0000486) AND NO ISSUE ON THE CARDIOHELP DEVICE COULD BE FOUND. ON 2024-10-08 NEW INFORMATION WAS RECEIVED THAT THE CUSTOMER DID NOT FIND ANY ISSUE WITH THEIR DISPOSABLE. THE DISPOSABLE IS NOT AVAILABLE FOR INVESTIGATION. AS THE FAILURE HAPPENED DURING TREATMENT AND THE HLS SET WAS EXCHANGED, A REPORT IS REQUIRED. THE LOG FILES OF THE REPORTED CARDIOHELP DEVICE WERE REVIEWED AND THE ERROR MESSAGE "BACKFLOW PREVENTION" COULD BE CONFIRMED ON THE DATE OF EVENT AS THE PRODUCT IS NOT AVAILABLE FOR TECHNICAL INVESTIGATION, NO EXACT ROOT CAUSE REMAINS UNKNOWN. HOWEVER, ACCORDING TO THE RISK ASSESSMENT OF THE HLS SET, THE FOLLOWING ROOT CAUSE CAN LEAD TO THE REPORTED FAILURE: - INTERRUPTED PRELOAD - CAVITATION - TOO LOW COLLECTION OF VENOUS RETURN - PUMP DOWN REGULATION. A DEVICE HISTORY REVIEW COULD NOT BE PERFORMED, AS THE PRODUCT WAS NOT AVAILABLE FOR INVESTIGATION AND NO LOT# OF THE AFFECTED PRODUCT WAS PROVIDED. BASED ON THE RESULTS THE REPORTED FAILURE "NEGATIVE FLOW/NO FLOW" COULD BE CONFIRMED. THE CUSTOMER WILL BE INFORMED ABOUT THE RESULTS BY THE GETINGE SALES AND SERVICE UNIT. THE OCCURRENCE RATE WAS CALCULATED FOR THE REPORTED ISSUE AND IT WAS DETERMINED THAT THIS IS NOT A SYSTEMIC ISSUE. THEREFORE, NO REMEDIAL ACTION IS REQUIRED. THE OCCURRENCE RATE RELATED TO THE REPORTED ISSUE IS CURRENTLY BEING MONITORED AS PART OF MAQUET CARDIOPULMONARY¿ S TRENDING PROGRAM AND ADDITIONAL INVESTIGATIONS OR CORRECTIONS WILL BE IMPLEMENTED IN CASE OF ADVERSE TRENDING. NOTE: NO UDI NUMBER HAS BEEN INCLUDED IN THE SECTION D4 UNIQUE DEVICE IDENTIFIER (UDI) SINCE THE LOT NUMBER OF THE AFFECTED SET WAS NOT PROVIDED. THE DISPOSABLE IS NOT AVAILABLE FOR INVESTIGATION AND NO FURTHER INFORMATION WAS RECEIVED. THEREFORE IT IS NOT POSSIBLE TO IDENTIFY THE SET LOT NUMBER OF THE DEVICE IN QUESTION AND THEREFORE ITS UDI NUMBER.
IT WAS REPORTED THAT THERE WAS A NEGATIVE FLOW READING WITH RPM UP IN NORMAL RANGE. THE FAILURE OCCURRED DURING TREATMENT. THE HLS SET WAS EXCHANGED, BUT DID NOT SOLVE THE ISSUE. THEREFORE, THE CARDIOHELP DEVICE WAS SWITCHED OUT AND THE UNIT WAS TAGGED OUT OF SERVICE. NO HARM TO ANY PERSON HAS BEEN REPORTED. FURTHER THE INFORMATION WAS RECEIVED THAT THERE WAS NO EXTERNAL DAMAGE ON THE FLOW BUBBLE SENSOR NOR FOREIGN MATERIAL WAS BUILD UP ON THE SENSOR. THE ERROR MESSAGE BACKFLOW PREVENTION WAS DISPLAYED DUE TO THE FLOW ISSUES. THE CARDIOHELP WAS INVESTIGATED IN COMPLAINT# (B)(4) (MFG REPORT NUMBER 8010762-2024-0000486) AND NO ISSUE ON THE CARDIOHELP DEVICE COULD BE FOUND. ON 2024-10-08 NEW INFORMATION WAS RECEIVED THAT THE CUSTOMER DID NOT FIND ANY ISSUE WITH THEIR DISPOSABLE. THE DISPOSABLE IS NOT AVAILABLE FOR INVESTIGATION. AS THE FAILURE HAPPENED DURING TREATMENT AND THE HLS SET WAS EXCHANGED, A REPORT IS REQUIRED. COMPLAINT ID# (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1816588 | TUBING SET | OXYGENATOR, CARDIOPULMONARY BYPASS | DTZ | MAQUET CARDIOPULMONARY GMBH | HLS SET ADVANCED |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |