FDA Adverse Event Malfunction Summary report: N

AC POWER MODULE

MDR report key: 2041454 · Received March 9, 2011

Report

Report Number
1218950-2011-00607
Event Type
Malfunction
Date Received
March 9, 2011
Report Date
February 8, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED TO PHILIPS CARE THE AC POWER MODULE WAS NOT WORKING. IT WAS EVALUATED LOCALLY BY THE CUSTOMER. GIVEN THE INFO PROVIDED BY THE CUSTOMER, PHILIPS DETERMINED THAT THE AC POWER MODULE HAD FAILED. THE CUSTOMER WAS SENT A NEW ONE WHICH RESOLVED THE FAILURE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO PHILIPS THAT THE AC POWER MODULE WAS NOT WORKING. IT WAS EVALUATED LOCALLY BY THE CUSTOMER. GIVEN THE INFO PROVIDED BY THE CUSTOMER, THE PHILIPS CUSTOMER CARE CENTER DETERMINED THAT THE AC POWER MODULE HAD FAILED. THE CUSTOMER WAS SENT A NEW ONE WHICH RESOLVED THE FAILURE. WE WILL CONSIDER THIS A A/C POWER MODULE FAILURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AC POWER MODULE MKJ PHILIPS HEALTHCARE M3539A

Patients

Seq Age Sex Outcome Treatment
1