FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX - EMS DEFIBRILLATOR

MDR report key: 2041436 · Received March 9, 2011

Report

Report Number
1218950-2011-00606
Event Type
Malfunction
Date Received
March 9, 2011
Report Date
February 7, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE DISPLAYED A SHOCK EQUIPMENT MALFUNCTION MESSAGE, WHERE THE FAILURE OCCURRED THE PREVIOUS NIGHT DURING AUTOTEST. THE ERROR LOG WAS CHECKED AND THERE WERE NO OTHER MESSAGES FOUND. THE CUSTOMER RAN THE OPCHECK, WHICH PASSED. THE CUSTOMER RETURNED THE DEVICE TO USE AND NO SERVICE WAS REQUESTED. SERVICE HISTORY FOR THIS DEVICE WAS REVIEWED AND THERE WERE NO OTHER CASES OF THIS SYMPTOM REPORTED TO PHILIPS. WE WERE NOT ABLE TO CONFIRM THAT A MALFUNCTION OCCURRED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE DISPLAYED A SHOCK EQUIPMENT MALFUNCTION MESSAGE, WHERE THE FAILURE OCCURRED THE PREVIOUS NIGHT DURING AUTOTEST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX - EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE M3536A

Patients

Seq Age Sex Outcome Treatment
1