FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2040066 · Received March 25, 2011

Report

Report Number
3004209178-2011-80808
Event Type
Malfunction
Date Received
March 25, 2011
Date of Event
January 12, 2011
Report Date
March 21, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH A FROZEN DISPLAY, FOLLOWED BY A CONSTANT TONE. THE PROBLEM HAS BEEN ISOLATED TO THE MOTHERBOARD, BUT AS A RESULT, WE ARE UNABLE TO VERIFY THE BUTTON KEYPAD ANOMALY AND CONSTANT TONE. NO UNEXPECTED CONSTANT BACKLIGHT WAS NOTED.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THE INSULIN PUMP WAS GIVING ONE CONSTANT TONE WITH THE BACKLIGHT ON. THE CUSTOMER STATED THAT THE INSULIN PUMP IS IN ALARM MODE AND NONE OF THE BUTTONS WERE RESPONDING. THE CUSTOMER ALSO STATED THAT AFTER THE BATTERY WAS REMOVED AND REINSERTED, THE INSULIN PUMP CAME BACK ON WITH THE BACK LIGHT OFF BUT THE BUTTONS REMAINED UNRESPONSIVE. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 36 YR