BD PHOENIX¿ AUTOMATED MICROBIOLOGY SYSTEM
Report
- Report Number
- 1119779-2024-00737
- Event Type
- Malfunction
- Date Received
- October 7, 2024
- Date of Event
- September 9, 2024
- Report Date
- December 3, 2024
- Manufacturer
- BECTON DICKINSON & CO. (SPARKS)
- Product Code
- LON
- UDI-DI
- 00382904481001
- PMA / PMN Number
- SEE H11
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
INVESTIGATION SUMMARY: CUSTOMER REPORTED FALSE RESISTANCE ISSUE IN THE RESULTS IN A PHOENIX 100 INSTRUMENT (P/N 448100, S/N (B)(6)). CUSTOMER SAID THAT THERE WAS VARIATION IN SENSITIVITY OF SOME DRUGS IN THE GRAM POSITIVE AND NEGATIVE PANEL. HOWEVER, THE CUSTOMER DID NOT PROVIDE ANY FURTHER DETAILS. THE FIELD SERVICE ENGINEER (FSE) SAID THAT ALL THE TESTS WERE CONFIRMED WITH A MANUAL ANTIBIOGRAM. THE CUSTOMER WAS ADVISED TO CHECK FOR POSSIBLE CONTAMINATION, AS THIS ERROR IS USUALLY RELATED TO THIS. THE COMPLAINT IS UNCONFIRMED. DEVICE HISTORY RECORD REVIEW IS NOT REQUIRED FOR THIS COMPLAINT AS THIS COMPLAINT DOES NOT ALLEGE AN EARLY LIFE FAILURE OR FAILURE AT INSTALLATION AND THE CONFIGURATION HAS CHANGED SINCE RELEASE FROM MANUFACTURING DUE TO SERVICE REPAIRS/PMS. THE SERVICE HISTORY REVIEW WAS COMPLETED AND REVEALED NO FURTHER CASES RELATED TO THIS FAILURE MODE. REVIEW OF RISK MANAGEMENT FILES CONFIRMS THERE ARE NO NEW OR MODIFIED RISKS ASSOCIATED WITH THIS FAILURE MODE. BD QUALITY WILL CONTINUE TO MONITOR FOR TRENDS ASSOCIATED WITH THE FAILURE MODE DESCRIBED IN THIS COMPLAINT.
E1. INITIAL REPORTER PHONE #: (B)(6). THERE WERE MULTIPLE 510K NUMBERS REPORTED TO BE INVOLVED. THE INFORMATION FOR THE ADDITIONAL 510K IS AS FOLLOWS: G4. PMA / 510(K)#: K020321, K020322, K020323, K040099, AND K131331. H3. A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED WHILE USING THE BD PHOENIX¿ AUTOMATED MICROBIOLOGY SYSTEM AN UNSPECIFIED NUMBER OF PATIENTS HAD VARIATIONS IN MIC RESULTS FOR BOTH GRAM NEGATIVE AND GRAM-POSITIVE ISOLATES. THE USER NOTED THAT ALL OF THE ISOLATES WERE CONFIRMED WITH A MANUAL ANTIBIOGRAM. THE USER WAS ALSO ADVISED TO CHECK FOR POSSIBLE CONTAMINATION. NO HEALTH IMPACT OR CONSEQUENCE REPORTED.
IT WAS REPORTED WHILE USING THE BD PHOENIX¿ AUTOMATED MICROBIOLOGY SYSTEM AN UNSPECIFIED NUMBER OF PATIENTS HAD VARIATIONS IN MIC RESULTS FOR BOTH GRAM NEGATIVE AND GRAM-POSITIVE ISOLATES. THE USER NOTED THAT ALL OF THE ISOLATES WERE CONFIRMED WITH A MANUAL ANTIBIOGRAM. THE USER WAS ALSO ADVISED TO CHECK FOR POSSIBLE CONTAMINATION. NO HEALTH IMPACT OR CONSEQUENCE REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2542153 | BD PHOENIX¿ AUTOMATED MICROBIOLOGY SYSTEM | SYSTEM, TEST, AUTOMATED ANTIMICROBIAL SUSCEPTIBILITY, SHORT INCUBATION | LON | BECTON DICKINSON & CO. (SPARKS) | 00382904481001 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |