FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD

MDR report key: 20383511 · Received October 7, 2024

Report

Report Number
3003768277-2024-05716
Event Type
Malfunction
Date Received
October 7, 2024
Date of Event
September 16, 2024
Report Date
January 21, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838059030
PMA / PMN Number
K130638
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THE COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION COLLECTED, CUSTOMER WAS PERFORMING DIAGNOSTIC PROCEDURE AND COMPLETED AS PLANNED BY USING ANOTHER LAB. PHILLIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THAT C-ARM ROTATION MOVEMENT FAILED. REVIEW OF THE SYSTEM LOG FILE SHOWED THAT THERE WAS AN ERROR IN UPON TROUBLESHOOTING, FSE FOUND THAT THERE WAS AN ERROR IN Z-ROTATION AND THE Z ROTATION MOTOR WAS LEAKING OIL. TO RESOLVE THIS ISSUE, FSE REPAIRED BROKEN WIRE ON Z-ROTATION POT, REPLACED Z-ROTATION MOTOR, CALIBRATED Z-ROTATION MOVEMENTS. AFTER THAT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON INVESTIGATION OUTCOME. EVALUATION METHOD CODE WAS CORRECTED.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE C-ARM ROTATIONAL MOVEMENT FAILED. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
216647 ALLURA XPER FD INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD10 00884838059030

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown