FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD10

MDR report key: 20382909 · Received October 7, 2024

Report

Report Number
3003768277-2024-05718
Event Type
Malfunction
Date Received
October 7, 2024
Date of Event
September 17, 2024
Report Date
February 20, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
IZI
PMA / PMN Number
K041949
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION COLLECTED, THE CARDIOVASCULAR DIAGNOSTIC PROCEDURE WAS PERFORMED WHEN THE ISSUE HAPPENED, AND PROCEDURE COMPLETED BY MOVING THE PATIENT TO ANOTHER ROOM. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED SYSTEM WAS NOT PRODUCING X-RAYS. AFTER REVIEWING LOG FILE, FSE FOUND MALFUNCTION WITH THE FDC BOARD. UPON TROUBLESHOOTING FSE FOUND FLAT DETECTOR CONTROL (FDC) BOARD WAS NOT COMMUNICATING WITH THE REST OF THE SYSTEM. TO RESOLVE THE ISSUE, THE FSE REPLACED BOTH THE FLAT DETECTOR AND THE FLAT DETECTOR CONTROL BOARD. AFTER REPLACING FLAT DETECTOR AND FLAT DETECTOR CONTROL BOARD, SYSTEM RETURNED TO GOOD WORKING CONDITION. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE SYSTEM FAILED TO PRODUCE X-RAYS. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS.PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2538927 ALLURA XPER FD10 SYSTEM, X-RAY, ANGIOGRAPHIC IZI PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD10

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown