FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 20378865 · Received October 5, 2024

Report

Report Number
3003768277-2024-05695
Event Type
Malfunction
Date Received
October 5, 2024
Date of Event
September 24, 2024
Report Date
November 29, 2024
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838099258
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THAT THE SYSTEM WAS UNABLE TO POWER ON. UPON FUNCTIONAL TESTING, THE FSE FOUND THAT THE POWER WAS GOING TO THE PDU OVERPROTECTION BOARD BUT NOT PASSING TO THE INTERFACE, SO THE FSE REPLACED THE PDU MAINS INTERFACE MODULE AND TRIED TO BOOT UP THE SYSTEM, BUT THE ISSUE PERSISTED. UPON FURTHER TESTING, THE FSE FOUND A BLOWN FUSE ON THE FAN TRAY, AND HE REPLACED IT, BUT FAN TRAY WAS STILL NOT POWERING ON WHICH CONFIRMED THE MALFUNCTION OF THE FAN TRAY. TO RESOLVE THE REPORTED ISSUE, THE FSE REPLACED THE PDU FANTRAY. BOTH THE DEFECTIVE PARTS; PDU FANTRAY AND PDU MAINS INTERFACE MODULE WERE RETURNED FOR ANALYSIS, IN WHICH THE PDU FANTRAY SHOWED DEFECT IN POWER SUPPLY UNIT (PSU01 AND PSU02), WHEREAS THE CAUSE OF PDU MAINS INTERFACE MODULE DIDN¿T CONCLUSIVELY DETERMINE HOWEVER, THE REPLACEMENT OF THE DEFECTIVE PDU FANTRAY AND PDU MAINS INTERFACE MODULE BY THE FSE RESOLVED THE REPORTED ISSUE AND RESTORED THE FUNCTIONALITY OF THE SYSTEM AFTER REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE SYSTEM WAS UNABLE TO POWER ON. THE DEVICE WAS NOT IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
713818 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 M20 00884838099258

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown