AZURION
Report
- Report Number
- 3003768277-2024-05695
- Event Type
- Malfunction
- Date Received
- October 5, 2024
- Date of Event
- September 24, 2024
- Report Date
- November 29, 2024
- Manufacturer
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product Code
- OWB
- UDI-DI
- 00884838099258
- PMA / PMN Number
- K200917
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UT, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
PHILIPS HAS INVESTIGATED THIS COMPLAINT. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THAT THE SYSTEM WAS UNABLE TO POWER ON. UPON FUNCTIONAL TESTING, THE FSE FOUND THAT THE POWER WAS GOING TO THE PDU OVERPROTECTION BOARD BUT NOT PASSING TO THE INTERFACE, SO THE FSE REPLACED THE PDU MAINS INTERFACE MODULE AND TRIED TO BOOT UP THE SYSTEM, BUT THE ISSUE PERSISTED. UPON FURTHER TESTING, THE FSE FOUND A BLOWN FUSE ON THE FAN TRAY, AND HE REPLACED IT, BUT FAN TRAY WAS STILL NOT POWERING ON WHICH CONFIRMED THE MALFUNCTION OF THE FAN TRAY. TO RESOLVE THE REPORTED ISSUE, THE FSE REPLACED THE PDU FANTRAY. BOTH THE DEFECTIVE PARTS; PDU FANTRAY AND PDU MAINS INTERFACE MODULE WERE RETURNED FOR ANALYSIS, IN WHICH THE PDU FANTRAY SHOWED DEFECT IN POWER SUPPLY UNIT (PSU01 AND PSU02), WHEREAS THE CAUSE OF PDU MAINS INTERFACE MODULE DIDN¿T CONCLUSIVELY DETERMINE HOWEVER, THE REPLACEMENT OF THE DEFECTIVE PDU FANTRAY AND PDU MAINS INTERFACE MODULE BY THE FSE RESOLVED THE REPORTED ISSUE AND RESTORED THE FUNCTIONALITY OF THE SYSTEM AFTER REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.
IT WAS REPORTED TO PHILIPS THAT THE SYSTEM WAS UNABLE TO POWER ON. THE DEVICE WAS NOT IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 713818 | AZURION | INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM | OWB | PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. | AZURION 7 M20 | 00884838099258 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |