FDA Adverse Event Malfunction Summary report: N

GREENLIGHT HPS LASER SYSTEM

MDR report key: 2037620 · Received February 16, 2011

Report

Report Number
2937094-2011-00172
Event Type
Malfunction
Date Received
February 16, 2011
Date of Event
February 1, 2011
Report Date
February 2, 2011
Manufacturer
AMS, INNOVATION CENTER-SILICON VALLEY
Product Code
GEX
PMA / PMN Number
K062719
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

IT WAS REPORTED BY A CUSTOMER ON (B)(6) 2011 DURING THE PROCEDURE, AN ERROR MESSAGE CODE 171 OCCURRED. PER A CONFERENCE CALL BETWEEN THE CUSTOMER AND AMERICAN MEDICAL SYSTEMS TECHNICAL SUPPORT, THE LASER'S POWER WAS SET AT 80W. PER TECHNICAL SUPPORT, IT WAS ADVISED TO INCREASE THE POWER. PER THE CUSTOMER, THE POWER WAS INCREASED TO 90W. THE PROCEDURE WAS RESUMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GREENLIGHT HPS LASER SYSTEM LASER SURGICAL INSTRUMENT GEX AMS, INNOVATION CENTER-SILICON VALLEY 0010-0070 NA

Patients

Seq Age Sex Outcome Treatment
1 Other