FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 2036611 · Received April 1, 2011

Report

Report Number
1823260-2011-01827
Event Type
Malfunction
Date Received
April 1, 2011
Date of Event
March 14, 2011
Report Date
June 22, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CJW
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. IT WAS NOTED THE CUSTOMER WAS USING 13 MM DIAMETER TUBES WITHOUT TUBE ADAPTERS. DUE TO INSUFFICIENT DATA, NO FURTHER INVESTIGATION WAS POSSIBLE. NO ADVERSE EVENTS WERE REPORTED.

Description of Event or Problem · 1

THE CUSTOMER HAS BEEN RECEIVING QUESTIONABLY LOW RESULTS FOR MULTIPLE REAGENTS ON THEIR COBAS C501 ANALYZER. THE CUSTOMER RECEIVED A DISCREPANT ALBUMIN GEN.2 RESULT THAT WAS REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER REPEATED THE TEST ON THE SAME ANALYZER AND REPORTED THOSE RESULTS OUTSIDE THE LABORATORY. THE INITIAL RESULT WAS 0.1G/DL. THE REPEAT RESULT WAS 4.4 G/DL. THE PATIENT WAS NOT ADVERSELY AFFECTED BY THIS EVENT. THE LOT NUMBER OF THE REAGENT WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE WAS UNABLE TO DETERMINE THE CAUSE OF THIS EVENT. HE CLEANED AND CHECKED THE SAMPLE ALIGNMENT OF THE PROBES. HE RAN PRECISION CHECK ON THE ANALYZER WITH PASSING RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 6000 C501 MODULE COBAS 6000 C501 MODULE CJW ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1