FDA Adverse Event
Malfunction
Summary report: N
DAVINCI XI
MDR report key: 20348733
·
Received October 1, 2024
Report
- Report Number
- 2955842-2024-19944
- Event Type
- Malfunction
- Date Received
- October 1, 2024
- Date of Event
- September 5, 2024
- Report Date
- September 5, 2024
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110744
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- 003
Narratives
Additional Manufacturer Narrative · 0
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED ARMREST LIMIT SWITCH TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE.
Description of Event or Problem · 0
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE HIGH RESOLUTION STEREO VIEWER (HRSV) AND ARMREST LOCKED. THE TECHNICAL SUPPORT ENGINEER (TSE) ASKED TO THE CUSTOMER TO REBOOT THE SYSTEM, BUT THE ISSUE REOCCURRED. TSE ASKED IF USING THE SWITCH PANEL THEY HEAR THE MOTORS TURNING, THEY ANSWERED NO. THE PROCEDURE WAS CONVERTED TO ANOTHER SURGEON SIDE CONSOLE (SSC) WITH NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2007027 | DAVINCI XI | SURGEON SIDE CONSOLE, SMART PEDALS | NAY | INTUITIVE SURGICAL, INC | 380677-24 | N/A | 00886874110744 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Prefer Not To Disclose | DA VINCI INSTRUMENTS AND ACCESSORIES |