FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20348733 · Received October 1, 2024

Report

Report Number
2955842-2024-19944
Event Type
Malfunction
Date Received
October 1, 2024
Date of Event
September 5, 2024
Report Date
September 5, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED ARMREST LIMIT SWITCH TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE HIGH RESOLUTION STEREO VIEWER (HRSV) AND ARMREST LOCKED. THE TECHNICAL SUPPORT ENGINEER (TSE) ASKED TO THE CUSTOMER TO REBOOT THE SYSTEM, BUT THE ISSUE REOCCURRED. TSE ASKED IF USING THE SWITCH PANEL THEY HEAR THE MOTORS TURNING, THEY ANSWERED NO. THE PROCEDURE WAS CONVERTED TO ANOTHER SURGEON SIDE CONSOLE (SSC) WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2007027 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-24 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES