FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2033752 · Received March 23, 2011

Report

Report Number
2531779-2011-01842
Event Type
Malfunction
Date Received
March 23, 2011
Date of Event
January 23, 2011
Report Date
February 23, 2011
Manufacturer
ANIMAS CORP.
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVALUATION. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. ALL KEYPAD BUTTONS REQUIRED EXCESSIVE FORCE TO OBTAIN A RESPONSE DURING TESTING. DURING INVESTIGATION, THE UP ARROW AND CONTRAST BUTTON KEY CONTACTS WERE OBSERVED TO BE MISALIGNED. ALL BUTTON KEY CONTACTS WERE FOUND TO INTERMITTENTLY SPRING BACK WHEN PRESSED. THERE WAS EVIDENCE OF KEYPAD ADHESIVE FOUND UNDER ALL KEY CONTACTS. UNRELATED TO THE KEYPAD COMPLAINT, A DISCOLORED DISPLAY SCREEN WAS FOUND ON INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE STICKING AND INTERMITTENTLY UNRESPONSIVE. A FAMILY MEMBER REPORTED THAT THE UP ARROW AND DOWN ARROW KEYPAD BUTTONS HAVE BEEN STICKING FOR THE PAST MONTH. SHE STATED THAT THE CONTRAST BUTTON BECAME UNRESPONSIVE A MONTH AGO, AND THE UP AND DOWN ARROW KEYPAD BUTTONS BEGAN INTERMITTENTLY RESPONDING AT THE SAME TIME. THE FAMILY MEMBER DENIED PHYSICAL DAMAGE TO THE RUBBER KEYPAD; DENIED EXPOSING THE PUMP TO WATER; AND STATED THAT THE PT WEARS THE PUMP CLIPPED TO HIS WAIST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP. ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 18 YR