FDA Adverse Event Malfunction Summary report: N

NEUVIZ 16

MDR report key: 2033695 · Received February 11, 2011

Report

Report Number
3004761566-2011-00001
Event Type
Malfunction
Date Received
February 11, 2011
Date of Event
January 4, 2011
Report Date
February 9, 2011
Manufacturer
PHILIPS AND NEUSOFT MEDICAL SYSTEMS CO., LTD.
Product Code
JAK
PMA / PMN Number
K092742
Removal / Correction Number
3004761566-02/11/2011-00
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ACTION PLAN IS AS FOLLOWING: A FIELD SAFETY NOTICE WILL BE SENT TO ALL END USERS. MANDATORY FIELD CHANGE ORDER AND FCO KITS WILL BE RELEASED TO ALL AFFECTED SYSTEMS. THE MANDATORY FIELD CHANGE ORDER IS EXPECTED BY (B)(4), 2011. ALL AFFECTED SYSTEMS WILL BE UPDATED WITH AFOREMENTIONED KITS IN 6 MONTHS AFTER THE RELEASE.

Description of Event or Problem · 1

AN ISSUE WAS IDENTIFIED ON (B)(6) 2011. DIMENSION MEASUREMENT DISPLAYS ON A COMBINED IMAGE WERE FOUND INACCURATE AFTER THE CLINICIAN MERGED MULTIPLE IMAGE SERIES INTO ONE IMAGE. INVESTIGATION CONCLUDES THE PROBLEM MAY AFFECT ALL NEUVIZ 16 CT SYSTEMS. IF THE ISSUES WERE TO REOCCUR, THERE IS A POTENTIAL THAT APPLYING INACCURATE DIMENSION INFORMATION MAY CAUSE MISDIAGNOSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 NEUVIZ 16 COMPUTED TOMOGRAPHY X-RAY SYSTEM JAK PHILIPS AND NEUSOFT MEDICAL SYSTEMS CO., LTD. 989605858501

Patients

Seq Age Sex Outcome Treatment
1 UNK