FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2033436 · Received March 23, 2011

Report

Report Number
2531779-2011-01865
Event Type
Malfunction
Date Received
March 23, 2011
Date of Event
February 20, 2011
Report Date
February 20, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AFTER THE EVAL IS COMPLETED, A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY-USER/RPTR INDICATED THAT THE ANIMAS PUMP HAS A POWER ISSUE. AFTER THE RPTR CHANGES THE BATTERY ON THE DAY OF THE CALL, THE ANIMAS INSULIN PUMP KEEPS PROMPTING A VERIFICATION SCREEN. DURING TROUBLESHOOTING, THE CUSTOMER CARE ADVOCATE VERIFIED THAT THE BATTERY CAP IS TIGHT. THE THREADING ON THE BATTERY CAP DID NOT APPEAR WORN. THERE WAS NO VISIBLE DAMAGE ON THE SUBJECT PRODUCT. THERE WAS NO REPORT OF A SERIOUS INJURY ASSOCIATED WITH THIS COMPLAINT. THIS COMPLAINT IS BEING REPORTED DUE TO THE ALLEGED POWER ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1