FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2033415 · Received March 23, 2011

Report

Report Number
2531779-2011-01823
Event Type
Malfunction
Date Received
March 23, 2011
Date of Event
February 20, 2011
Report Date
February 20, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AFTER THE EVAL IS COMPLETED, A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY-USER/PT CLAIMED THAT THE ANIMAS INSULIN PUMP IS PROMPTING HER TO VERIFY THE DATE AND TIME ON TWO OCCASIONS. THERE WAS NO ADVERSE EVENT ASSOCIATED WITH THIS COMPLAINT. DURING TROUBLESHOOTING, THE CUSTOMER CARE ADVOCATE INDICATED THAT PT CHANGED HER BATTERY CAP ON (B)(6) 2011 AND USES A COIN TO TIGHTEN CAP. PT REPORTS BATTERY CAP IS TIGHT AND O-RING IS NOT VISIBLE. BATTERY CAP SPRING IS INTACT AND THREADING IS GOOD. THERE WERE NO CRACKS ON PUMP. THREADING ON PUMP BATTERY COMPARTMENT LOOKED GOOD AND WAS NOT WORN. IT WAS CONCLUDED THAT THE ISSUE COULD BE DUE TO A SHORT BATTERY LIFE ISSUE POSSIBLE DUE TO SYSTEM FAILURE. THERE IS NO EVIDENCE THAT THE ALLEGED PRODUCT CONTRIBUTED OR CAUSED A SERIOUS INJURY. HOWEVER, THIS COMPLAINT IS BEING REPORTED DUE TO THE ALLEGED POWER ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1