FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX20 PRO CHEMISTRY ANALYZER

MDR report key: 2032995 · Received March 29, 2011

Report

Report Number
2050012-2011-00906
Event Type
Malfunction
Date Received
March 29, 2011
Date of Event
February 19, 2011
Report Date
February 28, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K011213
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE CUSTOMER, THE SAMPLE WAS NORMAL IN APPEARANCE. QC WAS WITHIN ESTABLISHED RANGES BEFORE AND AFTER THE EVENT. THE INSTRUMENT WAS ALSO GIVING NO OR LOW REAGENT IN THE TPM CUP ERRORS. A BCI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND REPLACED THE VALVE BANK ON THE TPM CUP MODULE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING ONE (1) ERRONEOUSLY LOW TOTAL PROTEIN (TPM) PATIENT RESULT THAT WAS GENERATED BY THE SYNCHRON LX20 PRO CHEMISTRY ANALYZER. THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LABORATORY; HOWEVER, UPON REPEAT THE RESULT WAS MUCH HIGHER AND AN AMENDED REPORT WAS ISSUED. THE ORIGINAL FALSE RESULT WAS 2.0 MG/DL AND THE AMENDED RESULT WAS 7.7 MG/DL. PATIENT TREATMENT WAS NOT AFFECTED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® LX20 PRO CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. LX20 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1