FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2032849 · Received March 29, 2011

Report

Report Number
2050012-2011-00902
Event Type
Malfunction
Date Received
March 29, 2011
Date of Event
March 2, 2011
Report Date
March 2, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE TESTED FROM BD GREEN TOP LITHIUM HEPARIN TUBES. THE CUSTOMER INDICATED THE INSTRUMENT SHOWED CUVETTE NOT DRY ERRORS. THE CUSTOMER REPLACED THE WASH CONCENTRATE, WHICH WAS EMPTY. THE CUSTOMER DID A CUVETTE-CLEAN MAINTENANCE, CHANGED THE CUVETTE WIPER AND CHECKED THE HYDRO LINES FOR LEAKS. SERVICE VISITED ON (B)(6) 2011 AND FOUND REAGENT SYRINGE LOOSE AND LEAKING. THE FIELD SERVICE ENGINEER (FSE) REPLACED THE 3-WAY VALVE, HAMILTON A/B VALVE AND SYRINGE AND GLASS BARREL. REPAIRS BY THE CUSTOMER AND SERVICE RESOLVED THE ISSUE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY LOW TRIGLYCERIDE (TG) AND CHOLESTEROL (CHOL) RESULTS GENERATED BY UNICEL DXC 800 SYNCHRON CHEMISTRY ANALYZER. APPROXIMATELY 4 OR 5 RESULTS WERE REPORTED OUT OF THE LABORATORY. THE CUSTOMER INDICATED THERE WAS NO IMPACT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 800 NA

Patients

Seq Age Sex Outcome Treatment
1