FDA Adverse Event Malfunction Summary report: N

FLEX EXTENDERS

MDR report key: 20327510 · Received September 27, 2024

Report

Report Number
2028807-2024-00052
Event Type
Malfunction
Date Received
September 27, 2024
Report Date
November 15, 2024
Manufacturer
WESTMED LLC
Product Code
CAI
UDI-DI
10709078008402
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION. A REPRESENTATIVE SAMPLE WAS RETURNED AND PROCESSED FOR EVALUATION. DURING EVALUATION SETUP TWO OF THE CONNECTORS FELL OUT; DURING SAMPLE TESTING THE CONNECTION FORCE WAS FOUND TO BE BELOW SPECIFICATION. THE DRAWINGS OF THE DEVICE RECORDS WERE REVIEWED AND IT WAS IDENTIFIED THAT THE CONNECTOR ON THE RETURNED PRODUCT DID NOT HAVE THE RETAINING RING AND THE ABSENCE OF THE RETAINING RING RESULTED IN A POOR CONNECTION FORCE BETWEEN THE CONNECTORS AND THE FLEX TUBE. THE REPORTED EVENT COULD BE CONFIRMED AS REPORTED; THE ROOT CAUSE IS TRACED TO MANUFACTURING. THE DEVICE HISTORY RECORD FOR LOT 0004290327 WAS REVIEWED AND THE PRODUCT WAS PRODUCED ACCORDING TO PRODUCT SPECIFICATIONS. ALL INFORMATION REASONABLY KNOWN AS OF 15 NOV 2024 HAS BEEN INCLUDED IN THIS HEALTH AUTHORITY REPORT. SHOULD ADDITIONAL INFORMATION BE OBTAINED, A FOLLOW-UP HEALTH AUTHORITY REPORT WILL BE PROVIDED. THE INFORMATION PROVIDED BY SUN MED HOLDINGS LLC. REPRESENTS ALL OF THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT / REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO SUN MED HOLDINGS LLC. SUN MED HOLDINGS LLC. HAS NO INDEPENDENT KNOWLEDGE OF THE EVENT REPORTED BUT IS RELAYING THE INFORMATION THAT WAS PROVIDED BY THE USER FACILITY WHERE THE INCIDENT OCCURRED. THIS PRODUCT INCIDENT IS DOCUMENTED IN THE SUN MED HOLDINGS COMPLAINT DATABASE AND IDENTIFIED AS COMPLAINT (B)(4). THIS INFORMATION IS SUBMITTED PURSUANT TO 21CFR803, IN COMPLIANCE WITH THE MEDICAL DEVICE REPORTING REQUIREMENT AND SHOULD NOT BE CONSIDERED TO BE AN ADMISSION THAT AN SUN MED HOLDINGS LLC. PRODUCT IS DEFECTIVE OR CAUSED SERIOUS INJURY.

Additional Manufacturer Narrative · 0

THE ACTUAL COMPLAINT PRODUCT WAS NOT RETURNED FOR EVALUATION. A REVIEW OF THE DEVICE HISTORY RECORD IS IN PROGRESS. ALL INFORMATION REASONABLY KNOWN AS OF 27 SEP 2024 HAS BEEN INCLUDED IN THIS HEALTH AUTHORITY REPORT. SHOULD ADDITIONAL INFORMATION BE OBTAINED, A FOLLOW-UP HEALTH AUTHORITY REPORT WILL BE PROVIDED. THE INFORMATION PROVIDED BY SUN MED HOLDINGS LLC. REPRESENTS ALL OF THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT / REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO SUN MED HOLDINGS LLC. SUN MED HOLDINGS LLC. HAS NO INDEPENDENT KNOWLEDGE OF THE EVENT REPORTED BUT IS RELAYING THE INFORMATION THAT WAS PROVIDED BY THE USER FACILITY WHERE THE INCIDENT OCCURRED. THIS PRODUCT INCIDENT IS DOCUMENTED IN THE SUN MED HOLDINGS COMPLAINT DATABASE AND IDENTIFIED AS COMPLAINT (B)(4). THIS INFORMATION IS SUBMITTED PURSUANT TO 21CFR803, IN COMPLIANCE WITH THE MEDICAL DEVICE REPORTING REQUIREMENT AND SHOULD NOT BE CONSIDERED TO BE AN ADMISSION THAT AN SUN MED HOLDINGS LLC. PRODUCT IS DEFECTIVE OR CAUSED SERIOUS INJURY.

Description of Event or Problem · 0

SUNMED HOLDINGS LLC. RECEIVED A SINGLE REPORT THAT REFERENCED THREE DIFFERENT INCIDENCES, WHICH WERE ASSOCIATED WITH SEPARATE UNITS, INVOLVING THREE DIFFERENT PATIENTS. THIS IS THE THIRD OF THREE REPORTS. REFER TO 2028807-2024-00049 FOR THE FIRST REPORT, REFER TO 2028807-2024-00051 FOR THE SECOND REPORT. THE ACCOUNT REPORTED, THE ANESTHESIA DEPARTMENT WAS HAVING ISSUES WITH THE FLEX EXTENDERS COMING APART AT THE SMALL END. ADDITIONAL INFORMATION RECEIVED 13SEP2024 REPORTED, THE ISSUE WAS NOTICED DUE TO LEAK IN THE CIRCUIT (DURING PATIENT USE); IT WAS FOUND THE END CAP WAS NOT HOLDING IN PLACE. IT WAS ADDITIONALLY REPORTED, THE CAP WAS STUCK IN AS SNUG AS POSSIBLE TO RESOLVE THE ISSUE. THERE WAS NO REPORTED INJURY.

Description of Event or Problem · 0

SUNMED HOLDINGS LLC. RECEIVED A SINGLE REPORT THAT REFERENCED THREE DIFFERENT INCIDENCES, WHICH WERE ASSOCIATED WITH SEPARATE UNITS, INVOLVING THREE DIFFERENT PATIENTS. THIS IS THE THIRD OF THREE REPORTS. REFER TO 2028807-2024-00049 FOR THE FIRST REPORT. REFER TO 2028807-2024-00051 FOR THE SECOND REPORT. THE ACCOUNT REPORTED, THE ANESTHESIA DEPARTMENT WAS HAVING ISSUES WITH THE FLEX EXTENDERS COMING APART AT THE SMALL END. ADDITIONAL INFORMATION RECEIVED 13SEP2024 REPORTED, THE ISSUE WAS NOTICED DUE TO LEAK IN THE CIRCUIT (DURING PATIENT USE); IT WAS FOUND THE END CAP WAS NOT HOLDING IN PLACE. IT WAS ADDITIONALLY REPORTED, THE CAP WAS STUCK IN AS SNUG AS POSSIBLE TO RESOLVE THE ISSUE. THERE WAS NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1738980 FLEX EXTENDERS FLEX EXTENDERS 5.2 CAI WESTMED LLC 7-5132 0004290327 10709078008402

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown