FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX® I 725 CLINICAL SYSTEM

MDR report key: 2032124 · Received March 28, 2011

Report

Report Number
2122870-2011-00855
Event Type
Malfunction
Date Received
March 28, 2011
Date of Event
February 27, 2011
Report Date
February 27, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K023049
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN THE ESTABLISHED RANGES. SERVICE WAS DISPATCHED ON 03/01/2011. THE FIELD SERVICE ENGINEER (FSE) PERFORMED A SYSTEM CHECK, AND IT FAILED DUE TO A HIGH FLIER IN THE WASHED PORTION. THE FSE REPLACED THE ASPIRATE PROBES AND REPEATED THE SYSTEM CHECK, WHICH PASSED WITHIN INSTRUMENT SPECIFICATIONS. THE FSE THEN PERFORMED A HIGH SENSITIVITY SYSTEM CHECK, WHICH FAILED. THE FSE REPLACED THE INCUBATOR BELT, REACTION VESSEL (RV) CLIPS AND PERFORMED ALL ASSOCIATED ALIGNMENTS. THE FSE REPEATED THE HIGH SENSITIVITY SYSTEM CHECK, WHICH PASSED WITHIN INSTRUMENT SPECIFICATIONS. ALTHOUGH SOME HARDWARE ISSUES WERE ADDRESSED, A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT WITH THE DATA PROVIDED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO AN ERRONEOUSLY ELEVATED TROPONIN (ACCUTNI) RESULT, ABOVE THE AMI CUTOFF, GENERATED BY SYNCHRON LXI 725 CLINICAL SYSTEM. THE RESULT WAS REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING PRODUCED A RESULT WITHIN THE NORMAL REFERENCE RANGE. IT IS UNKNOWN IF THE PATIENT TREATMENT WAS AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX® I 725 CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER MMI BECKMAN COULTER, INC. LXI 725 (ACCESS 2I) NA

Patients

Seq Age Sex Outcome Treatment
1