FDA Adverse Event Malfunction Summary report: N

ARCHITECT C4000 ANALYZER

MDR report key: 2031902 · Received March 28, 2011

Report

Report Number
1628664-2011-00129
Event Type
Malfunction
Date Received
March 28, 2011
Report Date
March 15, 2011
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K980367
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
SERVICE PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). NEW (B)(4) PROCESS IMPACTED THE LONG TERM RELIABILITY OF THE PHOTO COUPLERS WHICH DEGRADE SLOWLY OVER TIME. THE CAUSE OF THE ARCHITECT ANALYZER PHOTO COUPLER DEGRADATION ISSUE WAS DUE TO A NEW MANUFACTURING (B)(4) PROCESS IMPLEMENTED BY THE SUPPLIER. ABBOTT ISSUED A PRODUCT CORRECTION LETTER TO ALL CUSTOMERS WITH AFFECTED INSTRUMENT SERIAL NUMBERS AND IMPLEMENTED A MANDATORY TECHNICAL SERVICE BULLETIN TO INSPECT ICT PRE AMP BOARDS AND REPLACE IF NEEDED.

Description of Event or Problem · 1

ABBOTT FIELD SERVICE INSPECTED THE CUSTOMER'S ARCHITECT C4000 ANALYZER PER MANDATORY TECHNICAL SERVICE BULLETIN (B)(4) AND REPLACED THE ARCHITECT ICT PRE-AMP BOARD AS REQUIRED. THERE WAS NO IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ARCHITECT C4000 ANALYZER AUTOMATED CHEMISTRY ANALYZER JJE ABBOTT MANUFACTURING, INC. C4000

Patients

Seq Age Sex Outcome Treatment
1 ARCHITECT ICT PRE-AMP BOARD PHOTO COUPLER