FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20318714 · Received September 27, 2024

Report

Report Number
2955842-2024-19956
Event Type
Malfunction
Date Received
September 27, 2024
Date of Event
September 3, 2024
Report Date
September 3, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

ON (B)(6) 2024, ADDITIONAL INFORMATION WAS OBTAINED FROM THE INTUITIVE SURGICAL, INC. (ISI) ACCOUNT MANAGER. THE ACCOUNT MANAGER WAS NOT PRESENT FOR THE CASE. THE CUSTOMER ASKED THAT THE COMPLAINT BE REPORTED SO THE FIELD SERVICES ENGINEER (FSE) COULD CHECK THE STATUS OF THE UNIVERSAL SURGICAL MANIPULATOR (USM) IN QUESTION. FOLLOWING THAT, THE SYSTEM HAS BEEN FUNCTIONING NORMALLY.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE COULD NOT REPRODUCE THE REPORTED ISSUE. THE FSE PERFORMED A MECHANICAL ADJUSTMENT/CALIBRATION TO CORRECT THE REPORTED PROBLEM. THERE WAS NO PART REPLACEMENT REQUIRED. THE SYSTEM WAS VERIFIED AND READY FOR USE. ALTHOUGH THE COMPLAINT WAS NOT CONFIRMED BY FAILURE ANALYSIS SINCE THE PRODUCT WAS NOT RETURNED, THE INFORMATION GATHERED INDICATES THAT THE DEVICE MAY HAVE CONTRIBUTED TO THE CUSTOMER REPORTED ISSUE.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PANCREATODUODENECTOMY SURGICAL PROCEDURE, THE 8MM FENESTRATED BIPOLAR FORCEPS INSTRUMENT INSTALLED ON UNIVERSAL SURGICAL MANIPULATOR (USM) 2 MOVED UNEXPECTEDLY. THE SURGEON STATED THE INSTRUMENT MOVED FROM INSIDE THE CANNULA TO INSIDE THE ABDOMEN UNASSISTED. THE INSTRUMENT CAME IN CONTACT WITH THE SMALL BOWEL, BUT THE SURGEON REPORTED THE PATIENT WAS NOT INJURED. THE LOGS WERE NOT AVAILABLE THE TIME OF THE CUSTOMER'S CALL WITH THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE). THE CUSTOMER COMPLETED THE PROCEDURE ROBOTICALLY. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1709914 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-56 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES