FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK FLEXLINK PLUS

MDR report key: 2031463 · Received March 18, 2011

Report

Report Number
2183996-2011-00555
Event Type
Malfunction
Date Received
March 18, 2011
Date of Event
February 24, 2011
Report Date
February 24, 2011
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
FPA
PMA / PMN Number
K100704
Removal / Correction Number
Z-1487-2011
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WILL BE RETURNED FOR EVAL.

Description of Event or Problem · 1

ON (B)(6) 2011, PT REPORTED ELEVATED BLOOD GLUCOSE DUE TO BENT INFUSION CANNULAS. INFUSION HEADSETS WERE INSERTED BY HAND, AND THIS WAS FIRST NOTICED ON (B)(6) 2011 WHEN BLOOD GLUCOSE ELEVATED TO THE 400 MG/DL RANGE. NO ERROR MESSAGES WERE DISPLAYED ON THE INFUSION DEVICE. PT REMOVED THE HEADSET AND NOTICED THE CANNULA WAS BENT. HE INSERTED A NEW HEADSET BUT BLOOD GLUCOSE REMAINED ELEVATED. HE TREATED HYPERGLYCEMIA WITH INJECTION THERAPY. PT WAS STILL USING THE INFUSION DEVICE BUT BELIEVED HE WAS NOT GETTING ENOUGH INSULIN DUE TO THE ONGOING ISSUE OF BENT INFUSION CANNULAS. HE EXPERIENCED BENT CANNULAS WITH 6-8 INFUSION SETS. THE ALLEGED PRODUCT WAS DISCARDED AND NOT REQUESTED FOR EVAL. PT WAS SENT 2 DIFFERENT TYPES OF INFUSION SETS TO TRY. FOLLOW-UP WAS COMPLETED WITH HIM ON (B)(4) 2011. PT REPORTED "EVERYTHING IS WORKING FINE" SINCE STARTING A NEW TYPE OF INFUSION SET. THE PT DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK FLEXLINK PLUS INSULIN INFUSION SET FPA ROCHE INSULIN DELIVERY SYSTEMS INC. NA GWX042

Patients

Seq Age Sex Outcome Treatment
1 60 YR INSULIN| INSULIN INFUSION DEVICE