FDA Adverse Event Other Summary report: N

OMNIPOD 5

MDR report key: 20312255 · Received September 25, 2024

Report

Report Number
MW5160139
Event Type
Other
Date Received
September 25, 2024
Date of Event
September 23, 2024
Report Date
September 23, 2024
Manufacturer
INSULET CORPORATION
Product Code
QFG
Report Source
Voluntary report
Reporter Location
MO, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Description of Event or Problem · 0

SAME UNIQUE IDENTIFIER FOR OMNIPOD 5 COMPATIBLE WITH DEXCOM G6 ONLY AND OMINIPOD 5 COMPATIBLE WITH DEXCOM G6 AND G7. CUSTOMER REPORTS OMNIPOD 5 BOX NOT COMPATIBLE WITH DEXCOM G7. UPON FURTHER LOOKING INTO PRODUCTS IT WAS REALIZED THAT ALTHOUGH PRODUCTS HAVE THE SAME UNIQUE IDENTIFIER THEY ARE NOT THE SAME PRODUCT, THIS WAS CONFIRMED WITH MANUFACTURER AT 1-800-591-3455. MANUFACTURER SUGGESTED THAT WE CONTACT THE DISTRIBUTION CENTER EACH TIME WE ORDER PRODUCT TO CONFIRM WHICH PRODUCT WE WILL RECEIVE AND IT IS THE PHARMACY¿S RESPONSIBILITY TO DISPENSE APPROPRIATELY ALTHOUGH THE UNIQUE IDENTIFIER USED IS THE SAME FOR BOTH PRODUCTS. THESE PRODUCTS SHOULD NOT HAVE THE SAME UNIQUE IDENTIFIER IF THEY ARE NOT THE SAME PRODUCT (COMPLETELY MAKES BARCODE SCANNING TECHNOLOGY TO REDUCE MEDICATION/DEVICE ERRORS).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1052911 OMNIPOD 5 ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG INSULET CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 9 YR Female Other DEXCOM G6.| DEXCOM G7.