FDA Adverse Event Malfunction Summary report: N

ELECSYS FERRITIN

MDR report key: 20310849 · Received September 26, 2024

Report

Report Number
1823260-2024-02787
Event Type
Malfunction
Date Received
September 26, 2024
Date of Event
August 27, 2024
Report Date
November 21, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JMG
PMA / PMN Number
K971833
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SERIAL NUMBER OF THE CUSTOMER'S COBAS E411 DISK IS (B)(6). THE INVESTIGATION REVIEWED THE 26-AUG-2024 CALIBRATION DATA; THE RESULTS WERE WITHIN SPECIFICATIONS. THE INVESTIGATION REVIEWED THE QC DATA; THE QC DATA PROVIDED WAS DATED ONE MONTH BEFORE THE DATE OF EVENT AND WAS WITHIN SPECIFICATIONS. THE INVESTIGATION REVIEWED THE ALARM TRACE; NO ISSUES WERE NOTED. THE INVESTIGATION REVIEWED THE CUSTOMER'S HANDLING OF PATIENT SAMPLES. THE PATIENT SAMPLE'S CLOTTING TIME WAS ONLY 10 MINUTES; MOST SAMPLE TUBE MANUFACTURERS RECOMMEND A CLOTTING TIME OF 30 MINUTES. THE CUSTOMER USES A FIXED CENTRIFUGE WHICH CAN LEAD TO SLANTED SEDIMENTS RESULTING IN POOR SAMPLE QUALITY. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED. THE SERIAL NUMBER OF THE ANALYZER WAS ADDED.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED QUESTIONABLE ELECSYS FERRITIN (FERRITIN), ELECSYS VITAMIN D TOTAL III, AND ELECSYS VITAMIN B12 IMMUNOASSAY RESULTS FROM ONE PATIENT SAMPLE TESTED ON THE COBAS E411 DISK. THIS MEDWATCH IS FOR THE ELECSYS FERRITIN (FERRITIN) ASSAY. PLEASE REFER TO THE MEDWATCH WITH: A1. PATIENT IDENTIFIER (B)(6) FOR THE ELECSYS VITAMIN D TOTAL III ASSAY. A1. PATIENT IDENTIFIER (B)(6) FOR THE ELECSYS VITAMIN B12 IMMUNOASSAY. THE INITIAL FERRITIN RESULT WAS 1.17 NG/ML WITH A DATA FLAG. THE REPEAT RESULT WAS 172.2 NG/ML. THE REPEAT RESULT WAS DEEMED CORRECT BASED ON THE PATIENT'S PREVIOUS RESULTS AND CORRELATION WITH THE PATIENT'S COMPLETE BLOOD COUNT (CBC) BY THE LABORATORY DOCTOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1098390 ELECSYS FERRITIN RADIOIMMUNOASSAY (TWO-SITE SOLID PHASE), FERRITIN JMG ROCHE DIAGNOSTICS 78845901

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown