FDA Adverse Event Malfunction Summary report: N

CONSTELLATION

MDR report key: 2030937 · Received March 4, 2011

Report

Report Number
2028159-2011-00230
Event Type
Malfunction
Date Received
March 4, 2011
Date of Event
February 8, 2011
Report Date
February 8, 2011
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K063583
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY REPRESENTATIVE EXAMINED THE SYSTEM AND REPLACED THE FLUIDICS MODULE. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. A SAMPLE WAS RETURNED FOR EVALUATION AND ANALYSIS. A VISUAL ASSESSMENT OF THE RETURNED FLUIDICS MODULE DID NOT REVEAL ANY NONCONFORMITIES. THE REPORT OF CASSETTE STUCK IN THE MODULE WAS UNABLE TO BE CONFIRMED AS THE MODULE WAS SENT BACK WITHOUT THE "STUCK" CASSETTE. THE REPORTED EVENTS OF THE SYSTEM GENERATING A MESSAGE AND "CASSETTE UNABLE TO EJECT" WERE UNABLE TO BE CONFIRMED NOR REPLICATED THROUGH FUNCTIONAL TESTING; THE FLUIDICS MODULE MET SPECIFICATIONS. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE IS UNKNOWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED DURING FIRST PROCEDURE OF THE DAY, A SYSTEM MESSAGE ERROR DISPLAYED AND THE CASSETTE COULD NOT BE EJECTED. THE UNIT WAS REBOOTED SEVERAL TIMES, BUT THE MESSAGE PERSISTED. ANOTHER SYSTEM WAS USED TO COMPLETE THE SURGERY ON THE SAME DAY. THERE WAS NO PATIENT HARM REPORTED. ADDITIONAL INFORMATION HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONSTELLATION UNIT, PHACOFRAGMENTATION HQC ALCON - IRVINE TECHNOLOGY CENTER CONSTELLATION NA

Patients

Seq Age Sex Outcome Treatment
1