FDA Adverse Event Malfunction Summary report: N

IMP,TSV,4.1MM,SBM,11.5

MDR report key: 20308389 · Received September 26, 2024

Report

Report Number
0002023141-2024-03070
Event Type
Malfunction
Date Received
September 26, 2024
Report Date
February 2, 2025
Manufacturer
ZIMMER DENTAL
Product Code
DZE
UDI-DI
00889024019232
PMA / PMN Number
K072589
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RO
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ZIMVIE COMPLAINT NUMBER CMP-(B)(4). A1: PATIENT IDENTIFIER UNKNOWN / NOT PROVIDED A2: AGE AT TIME OF THE EVENT UNKNOWN / NOT PROVIDED A3: GENDER UNKNOWN / NOT PROVIDED A4: PATIENT WEIGHT UNKNOWN / NOT PROVIDED B3: DATE OF EVENT UNKNOWN / NOT PROVIDED D10. CONCOMITANT MEDICAL PRODUCTS TSVB10, IMPL TAPERED SCR-V SBM 3.7MM 3.5MM 10MM, LOT 1261974 TSVB11, IMPL TAPERED SCR-V MTX 3.7MM 3.5MM 11.5MM LOT 1264279 TSX31B8, TSX IMPLANT, 3.1MMD, 8MML LOT 1259848 TSX31B8, TSX IMPLANT, 3.1MMD, 8MML LOT 1261974 TSV4B10, IMP,TSV,4.1MM,SBM,10 LOT 1261280 TSV4B11, IMP,TSV,4.1MM,SBM,11.5 LOT 1262306 TSV4B13, IMP,TSV,4.1MM,SBM,13 LOT 1260099 TSVB11, IMPL TAPERED SCR-V MTX 3.7MM 3.5MM 11.5MM LOT 1264279 X 4 TSVB11, IMPL TAPERED SCR-V MTX 3.7MM 3.5MM 11.5MM LOT 1260333 X 2 TSV4B11, IMP,TSV,4.1MM,SBM,11.5 LOT 1262306 X 1 D10. THERAPY DATE UNKNOWN.

Additional Manufacturer Narrative · 0

ZIMVIE COMPLAINT NUMBER (B)(4). ZIMVIE RECEIVED ONE (1) TSV4B11, (IMP,TSV, 4.1 MM, SBM, 11.5) FOR EVALUATION. VISUAL EVALUATION OF THE AS RETURNED DEVICE IDENTIFIED THE IMPLANT OUTER PACKAGING WAS ALREADY OPENED. THE IMPLANT OUTER VIAL HAS A CRACKED GREEN CAP, AND THE OUTER VIAL TAMPER SEAL WAS INTACT. THE COOB IS CONFIRMED. FUNCTIONAL TESTING TO RECREATE THE REPORTED EVENT COULD NOT BE PERFORMED DUE TO THE NATURE OF THE DEVICE & EVENT. THIS COMPLAINT REFERS TO THE SPECIFIC DEVICE BEING INVESTIGATED FOR THIS COMPLAINT RECORD. DEVICE HISTORY RECORD (DHR) REVIEW WAS COMPLETED FOR THE SUBJECT LOT NUMBER 1262306. NO DEVIATIONS OR NON-CONFORMANCES, WHICH COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED EVENT, WERE NOTED AS PART OF THE DHR. COMPLAINT HISTORY REVIEW WAS PERFORMED FOR THE REPORTED LOT NUMBER 1262306 FOR SIMILAR EVENTS AND FOUR (4) OTHER COMPLAINTS WERE IDENTIFIED. REVIEW COMPLETED UTILIZING KEYWORDS: PACKAGING DAMAGED. THE CUSTOMER DID SUBMIT FOUR (4) IMAGES FOR THE REPORTED EVENT. BASED ON THE INVESTIGATION AND ACCORDING TO THE CAPA, THE MOST LIKELY ROOT CAUSE DETERMINED FROM THE INVESTIGATION WAS EXTERNAL FACTORS (TEMPERATURE). THIS IS AN ONGOING ISSUE WHICH IS CURRENTLY BEING MONITORED. NON-CONFORMANCE AND HEALTH HAZARD EVALUATION HAVE BEEN OPENED TO FURTHER CONTAIN AFFECTED PRODUCTS, EVALUATE POTENTIAL ROOT CAUSES, AND CONSIDER APPLICABLE CORRECTIVE ACTIONS. THEREFORE, BASED ON THE AVAILABLE INFORMATION, A PACKAGING MALFUNCTION DID OCCUR. THE IMPLANT'S GREEN CAP WAS CRACKED WHILE THE GREEN CAPS TAMPER SEAL WAS INTACT. THE REPORTED EVENT/COOB WAS CONFIRMED. AT THIS TIME, THE COMPLAINT INVESTIGATION HAS BEEN COMPLETED AND THE RECORD WILL BE CLOSED. IF ADDITIONAL INFORMATION IS RECEIVED, THE RECORD WILL BE RE-OPENED FOR FURTHER EVALUATION.

Description of Event or Problem · 0

DOCTOR REPORTED THAT IN THE LAST ORDER THEY RECEIVED THERE WERE SOME IMPLANTS WITH A CRACKED CAP. DOCTOR NOTICED AT THE TIME OF SURGERY AND IMPLANTS WERE CHANGED BY DISTRIBUTOR FOR NEW ONES. NO PATIENT IMPACT.

Description of Event or Problem · 0

NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1199513 IMP,TSV,4.1MM,SBM,11.5 DENTAL IMPLANT DZE ZIMMER DENTAL 1262306 00889024019232

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DENTAL IMPLANT SEE H10 NARRATIVE