FDA Adverse Event Malfunction Summary report: N

LANCET-100

MDR report key: 20304783 · Received September 25, 2024

Report

Report Number
1000113657-2024-00389
Event Type
Malfunction
Date Received
September 25, 2024
Date of Event
September 3, 2024
Report Date
November 4, 2024
Manufacturer
TRIVIDIA HEALTH INC
Product Code
QRK
UDI-DI
021292004484
PMA / PMN Number
K220475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

SECTIONS WITH ADDITIONAL INFORMATION AS OF 04-NOV-2024: H3: WAS THE DEVICE EVALUATED BY THE MANUFACTURER AND IF THE DEVICE WAS NOT EVALUATED, SELECT FROM THE APPROVED FDA CODES OR SELECT 'OTHER' AND ENTER TEXT IN H10. H6: UPDATED FDA¿S TYPE, FINDINGS AND CONCLUSIONS CODES. H10: LANCETS WERE RETURNED - UNABLE TO BE SHIPPED TO MANUFACTURER DUE TO BIOHAZARD. RETURN PRODUCT SCRAPPED. COMPLAINT WAS FORWARDED TO SUPPLIER QUALITY AND INTERNAL EVALUATION WAS PERFORMED BY THE MANUFACTURER USING LANCETS FROM THE SAME LOT. NO ABNORMALITIES OBSERVED WITH RETENTION SAMPLES. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-009: USE ERROR CAUSED OR CONTRIBUTED TO EVENT.

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). LANCETS WERE RETURNED, PRODUCT EVALUATION IN-PROCESS. NOTE: MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON 19-SEP-2024 TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - ABLE TO ESTABLISH CONTACT WITH CUSTOMER WHO INDICATED REPLACEMENT PRODUCTS RESOLVED INITIAL CONCERN.

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS; COMPLAINT WAS INITIALLY REPORTED VIA E-MAIL AND CUSTOMER WAS CONTACTED BY TELEPHONE. CUSTOMER STATED THAT THE LANCETS BARELY MADE A PUNCTURE AND THAT SOME OF THE ROUND TWIST TOPS WERE MISSING. CUSTOMER STATED THE PRODUCT HAD BEEN SEALED AND INTACT WHEN RECEIVED. THE CUSTOMER HAS BEEN USING THE PRODUCT FOR ONE WEEK. AT THE TIME OF THE CALL THE CUSTOMER FELT WELL AND DID NOT REPORT ANY SYMPTOMS. CUSTOMER DID NOT CLAIM TO BE INJURED WHILE USING THE LANCETS AND NO MEDICAL INTERVENTION RELATED TO THE USE OF THE PRODUCT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1291762 LANCET-100 LANCET, BLOOD QRK TRIVIDIA HEALTH INC LCT, TP NPD 33G 100CT50/CASE MULTICOLOR 231113TR 021292004484

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown