LANCET-100
Report
- Report Number
- 1000113657-2024-00389
- Event Type
- Malfunction
- Date Received
- September 25, 2024
- Date of Event
- September 3, 2024
- Report Date
- November 4, 2024
- Manufacturer
- TRIVIDIA HEALTH INC
- Product Code
- QRK
- UDI-DI
- 021292004484
- PMA / PMN Number
- K220475
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
SECTIONS WITH ADDITIONAL INFORMATION AS OF 04-NOV-2024: H3: WAS THE DEVICE EVALUATED BY THE MANUFACTURER AND IF THE DEVICE WAS NOT EVALUATED, SELECT FROM THE APPROVED FDA CODES OR SELECT 'OTHER' AND ENTER TEXT IN H10. H6: UPDATED FDA¿S TYPE, FINDINGS AND CONCLUSIONS CODES. H10: LANCETS WERE RETURNED - UNABLE TO BE SHIPPED TO MANUFACTURER DUE TO BIOHAZARD. RETURN PRODUCT SCRAPPED. COMPLAINT WAS FORWARDED TO SUPPLIER QUALITY AND INTERNAL EVALUATION WAS PERFORMED BY THE MANUFACTURER USING LANCETS FROM THE SAME LOT. NO ABNORMALITIES OBSERVED WITH RETENTION SAMPLES. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-009: USE ERROR CAUSED OR CONTRIBUTED TO EVENT.
INTERNAL REPORT REFERENCE NUMBER: (B)(4). LANCETS WERE RETURNED, PRODUCT EVALUATION IN-PROCESS. NOTE: MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON 19-SEP-2024 TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - ABLE TO ESTABLISH CONTACT WITH CUSTOMER WHO INDICATED REPLACEMENT PRODUCTS RESOLVED INITIAL CONCERN.
CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS; COMPLAINT WAS INITIALLY REPORTED VIA E-MAIL AND CUSTOMER WAS CONTACTED BY TELEPHONE. CUSTOMER STATED THAT THE LANCETS BARELY MADE A PUNCTURE AND THAT SOME OF THE ROUND TWIST TOPS WERE MISSING. CUSTOMER STATED THE PRODUCT HAD BEEN SEALED AND INTACT WHEN RECEIVED. THE CUSTOMER HAS BEEN USING THE PRODUCT FOR ONE WEEK. AT THE TIME OF THE CALL THE CUSTOMER FELT WELL AND DID NOT REPORT ANY SYMPTOMS. CUSTOMER DID NOT CLAIM TO BE INJURED WHILE USING THE LANCETS AND NO MEDICAL INTERVENTION RELATED TO THE USE OF THE PRODUCT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1291762 | LANCET-100 | LANCET, BLOOD | QRK | TRIVIDIA HEALTH INC | LCT, TP NPD 33G 100CT50/CASE MULTICOLOR | 231113TR | 021292004484 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |