FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER

MDR report key: 2030072 · Received March 25, 2011

Report

Report Number
2122870-2011-00808
Event Type
Malfunction
Date Received
March 25, 2011
Date of Event
February 23, 2011
Report Date
February 23, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN THE ESTABLISHED RANGES PRIOR TO THE EVENT. A SYSTEM CHECK WAS PERFORMED ON (B)(4) 2011 AND MET SPECIFICATIONS. SERVICE WAS ON SITE (B)(4) 2011 AND VERIFIED THE ALIGNMENTS WERE WITHIN THE SPECIFICATIONS. A SYSTEM CHECK, HS SYSTEM CHECK, CARRYOVER AND PRECISION TESTS WERE PERFORMED AND ALL MET SPECIFICATIONS. NO HARDWARE ISSUES WERE ADDRESSED THAT WOULD HAVE CONTRIBUTED TO THIS EVENT. NO CLEAR ROOT CAUSE FOR THIS EVENT HAS BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO A VITAMIN B12 RESULT ABOVE THE NORMAL REFERENCE RANGE GENERATED ON UNICEL DXI 800 ACCESS IMMUNOASSAY ANALYZER FOR ONE PATIENT'S SAMPLE. THE RESULT DID NOT MATCH THE PATIENT'S CLINICAL PICTURES, AND WAS NOT REPORTED OUT OF THE LABORATORY. REPEAT TESTING ON AN ALTERNATE DXI 800 INSTRUMENT PRODUCED A RESULT IN THE NORMAL REFERENCE RANGE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1