FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2030066 · Received March 25, 2011

Report

Report Number
2050012-2011-00852
Event Type
Malfunction
Date Received
March 25, 2011
Date of Event
February 23, 2011
Report Date
February 23, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID STOP/HOME AND SHUTDOWN, BUT THIS DID NOT RESOLVE THE ISSUE. BCI CUSTOMER TECHNICAL SUPPORT (CTS) ASSISTED THE CUSTOMER WITH TROUBLESHOOTING AND RECOMMENDED THE USE OF PERSONAL PROTECTIVE EQUIPMENT BEFORE TROUBLESHOOTING. THE SERVICE VISITED THE SITE ON (B)(4) 2011 AND FOUND MC VACUUM LINE TO PROBE NOT WORKING AND A CLOG IN MC VACUUM VALVE. THE FIELD SERVICE ENGINEER (FSE) REMOVED THE CLOG AND PRIMED MC PROBE WITHOUT A PROBLEM.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO A FLUID LEAK ON UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. THE CUSTOMER STATED THAT THE MC COLLAR WASH WAS NOT VACUUMING THE WASTE AWAY FROM THE PROBE. THERE WAS NO EFFECT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1