FDA Adverse Event Malfunction Summary report: N

COULTER® HMX AUTOLOADER

MDR report key: 2030060 · Received March 25, 2011

Report

Report Number
1061932-2011-00177
Event Type
Malfunction
Date Received
March 25, 2011
Date of Event
February 25, 2011
Report Date
February 25, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K922704
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE IS COLLECTED VIA VENIPUNCTURE ON 5ML BD VACUTAINER. QC RUN BEFORE AND AFTER THE EVENT RECOVERED WITHIN RANGE. THE INSTRUMENT IS CURRENTLY PERFORMING WITHIN QC SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE, PERFORMED TROUBLESHOOTING AND REPLACED SOME HARDWARE. A CLEAR ROOT CAUSE FOR THIS EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REPORTING THAT THE COULTER HMX AUTOLOADER INSTRUMENT INTERMITTENTLY GENERATED ERRONEOUS HIGH BASOPHIL (BA%) ON PATIENT SAMPLES WHEN COMPARED TO MANUAL SMEAR AND SAMPLE RERUN. THE ACTUAL PATIENT DATA WAS NOT PROVIDED. NO ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT WITH REGARD TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® HMX AUTOLOADER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1