COULTER® HMX AUTOLOADER
Report
- Report Number
- 1061932-2011-00177
- Event Type
- Malfunction
- Date Received
- March 25, 2011
- Date of Event
- February 25, 2011
- Report Date
- February 25, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- GKZ
- PMA / PMN Number
- K922704
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UT, US
- Reporter Occupation
- OTHER
Narratives
SAMPLE IS COLLECTED VIA VENIPUNCTURE ON 5ML BD VACUTAINER. QC RUN BEFORE AND AFTER THE EVENT RECOVERED WITHIN RANGE. THE INSTRUMENT IS CURRENTLY PERFORMING WITHIN QC SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE, PERFORMED TROUBLESHOOTING AND REPLACED SOME HARDWARE. A CLEAR ROOT CAUSE FOR THIS EVENT COULD NOT BE DETERMINED.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REPORTING THAT THE COULTER HMX AUTOLOADER INSTRUMENT INTERMITTENTLY GENERATED ERRONEOUS HIGH BASOPHIL (BA%) ON PATIENT SAMPLES WHEN COMPARED TO MANUAL SMEAR AND SAMPLE RERUN. THE ACTUAL PATIENT DATA WAS NOT PROVIDED. NO ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT WITH REGARD TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | COULTER® HMX AUTOLOADER | AUTOMATED DIFFERENTIAL CELL COUNTER | GKZ | BECKMAN COULTER INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |