FDA Adverse Event
Malfunction
Summary report: N
PATIENT INFORMATION CENTER IX
MDR report key: 20300225
·
Received September 25, 2024
Report
- Report Number
- 1218950-2024-00684
- Event Type
- Malfunction
- Date Received
- September 25, 2024
- Date of Event
- September 17, 2024
- Report Date
- September 25, 2024
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- UDI-DI
- 00884838093041
- PMA / PMN Number
- K183387
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
PATIENT INVOLVEMENT WAS REPORTED. INTERNAL COMMUNICATIONS CONFIRMED THAT THERE WAS NO HARM TO THE PATIENT. THE CUSTOMER CONFIRMED THAT THE REPORTED ISSUE WAS RESOLVED IN HOUSE AND NO FURTHER ASSISTANCE WAS REQUIRED. NO ADDITIONAL INFORMATION WAS PROVIDED. (B)(6).
Description of Event or Problem · 0
IT WAS REPORTED THAT THE PATIENT INFORMATION CENTER (PIC) IX IS COMPLETELY DOWN. THE DEVICE WAS IN USE ON A PATIENT AT THE TIME OF THE EVENT. THERE WAS NO ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1198789 | PATIENT INFORMATION CENTER IX | PATIENT INFORMATION CENTER IX | MHX | PHILIPS MEDICAL SYSTEMS | 866389 | 00884838093041 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |