FDA Adverse Event Malfunction Summary report: N

PATIENT INFORMATION CENTER IX

MDR report key: 20300225 · Received September 25, 2024

Report

Report Number
1218950-2024-00684
Event Type
Malfunction
Date Received
September 25, 2024
Date of Event
September 17, 2024
Report Date
September 25, 2024
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
UDI-DI
00884838093041
PMA / PMN Number
K183387
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PATIENT INVOLVEMENT WAS REPORTED. INTERNAL COMMUNICATIONS CONFIRMED THAT THERE WAS NO HARM TO THE PATIENT. THE CUSTOMER CONFIRMED THAT THE REPORTED ISSUE WAS RESOLVED IN HOUSE AND NO FURTHER ASSISTANCE WAS REQUIRED. NO ADDITIONAL INFORMATION WAS PROVIDED. (B)(6).

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PATIENT INFORMATION CENTER (PIC) IX IS COMPLETELY DOWN. THE DEVICE WAS IN USE ON A PATIENT AT THE TIME OF THE EVENT. THERE WAS NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1198789 PATIENT INFORMATION CENTER IX PATIENT INFORMATION CENTER IX MHX PHILIPS MEDICAL SYSTEMS 866389 00884838093041

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown