FDA Adverse Event Malfunction Summary report: N

MERGE HEMO

MDR report key: 20300194 · Received September 25, 2024

Report

Report Number
2183926-2024-00011
Event Type
Malfunction
Date Received
September 25, 2024
Date of Event
August 29, 2024
Report Date
August 29, 2024
Manufacturer
MERGE HEALTHCARE
Product Code
DQK
UDI-DI
00842000100966
PMA / PMN Number
K152864
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION INTO THE REPORTED ISSUE IS ONGOING. AT THIS TIME, MERGE HEALTHCARE HAS NOT IDENTIFIED A DEFECT OR MALFUNCTION WITH MERGE HEMO THAT CAUSED OR CONTRIBUTED TO AN INACCURATE HEART RATE BEING DISPLAYED. A SUPPLEMENTAL REPORT WILL BE FILED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Additional Manufacturer Narrative · 0

UPDATED THE FOLLOWING FIELDS: MEDSUN # (B)(4) IN H10, 510K NUMBER K152864 IN G4, TYPE OF REPORT FOLLOW UP 001 IN G6.

Additional Manufacturer Narrative · 0

THIS SUPPLEMENTAL REPORT IS SUBMITTED TO THE FDA IN ACCORD WITH APPLICABLE REGULATIONS AND AS INDICATED BY MERGE HEALTHCARE IN THE INITIAL REPORT SUBMITTED 09/25/2024. MERGE HEALTHCARE HAS PERFORMED A ROOT CAUSE INVESTIGATION OF THE HEART RATE ISSUE REPORTED BY THE USER FACILITY. THE INVESTIGATION DETERMINED THAT THE MERGE HEMO SYSTEM IS WORKING IN ACCORDANCE WITH ITS DESIGN AND IS MEETING SPECIFIED PERFORMANCE PARAMETERS. MERGE HEALTHCARE IS WORKING WITH THE CUSTOMER TO RESOLVE EXTERNAL FACTORS IN THE USE ENVIRONMENT THAT ARE AFFECTING PERFORMANCE. REVISED INFORMATION CONTAINED IN THIS SUPPLEMENTAL REPORT INCLUDES THE FOLLOWING: G6 - INDICATION THAT THIS IS FOLLOW-UP REPORT 002. H1 - INDICATION OF MALFUNCTION AS REPORTABLE EVENT. H2 - INDICATION OF ADDITIONAL INFORMATION. H6 - EVALUATION CODES: MEDICAL DEVICE PROBLEM CODE (A): REMOVE 1112; ADDED 2017 COMPONENT CODE (G): REMOVE 4707 AND 4709; ADDED 510 INVESTIGATION FINDINGS (C): ADDED 213. INVESTIGATION CONCLUSIONS (D): ADDED 4310 AND 4323

Additional Manufacturer Narrative · 0

MERGE HEALTHCARE HAS PERFORMED A COMPREHENSIVE INVESTIGATION AND RISK TO HEALTH ANALYSIS OF THE REPORTED ISSUE. THE INVESTIGATION DETERMINED THAT NO MALFUNCTION OF THE DEVICE OCCURRED, AND THE HEALTH HAZARD EVALUATION CONCLUDED THAT THE EVENT IS UNLIKELY TO RESULT IN ANY ADVERSE HEALTH CONSEQUENCES. NO PATIENT HARM HAS OCCURRED AS A RESULT OF THE EVENTS REPORTED BY THE CUSTOMER FACILITY. MERGE HEALTHCARE WILL CONTINUE TO FOLLOW UP WITH FACILITY STAFF TO PREVENT FUTURE OCCURRENCES OF THE ISSUE. REVISED INFORMATIONCONTAINED IN THIS SUPPLEMENTAL REPORT INCLUDE THE FOLLOWING: G6 - INDICATION THAT THIS IS FOLLOW-UP REPORT 003. H2-INDICATION OF ADDITIONAL INFORMATION. THIS IS THE FINAL REPORT FOR 2183926-2024-00011.

Description of Event or Problem · 0

ON 08/29/2024, MERGE HEALTHCARE RECEIVED A COPY OF A MEDSUN REPORT. A MERGE HEMO CUSTOMER SITE ALLEGED THAT THE DEVICE DISPLAYED AN INACCURATE VALUE FOR HEART RATE MULTIPLE TIMES DURING A PERIPHERALLY INSERTED CENTRAL CATHETER MID-SEGMENT OF THE LEFT ANTERIOR DECENDING ARTERY PROCEDURE. MERGE HEALTHCARE HAS BEEN WORKING WITH THE SITE TO GATHER ADDITIONAL INFORMATION NECESSARY FOR AN EFFECTIVE ROOT CAUSE ANALYSIS. THE INVESTIGATION IS ONGOING, AND A ROOT CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. THERE HAVE BEEN NO REPORTS OF PATIENT INJURY OR HARM BECAUSE OF THIS ISSUE. REFERENCE: 300360000-2024-8026.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2199096 MERGE HEMO COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK MERGE HEALTHCARE 10.4.1 00842000100966

Patients

Seq Age Sex Outcome Treatment
1 80 YR Male