FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 2030011 · Received March 25, 2011

Report

Report Number
2050012-2011-00806
Event Type
Malfunction
Date Received
March 25, 2011
Date of Event
February 24, 2011
Report Date
February 24, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC HAS CONSISTENTLY BEEN WITHIN LAB-ESTABLISHED RANGES. A FIELD SERVICE ENGINEER (FSE) INSPECTED THE INSTRUMENT; NO ISSUES WERE FOUND. THE SYSTEM PASSED ALL PERFORMANCE TESTS. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED. NOTE: CUSTOMER HAS TWO UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS IN THEIR LAB. THEY CANNOT IDENTIFY WHICH OF THEIR TWO INSTRUMENTS GENERATED THE RESULTS; THEREFORE TWO MDR REPORTS WERE GENERATED TO COVER BOTH ANALYZERS. MDR REPORT #: 2050012-2011-00807 IS FOR THE OTHER UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS, (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) AND REPORTED THAT PHYSICIANS QUESTIONED SODIUM (NA) RESULTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS ON TWENTY ONE PATIENT SAMPLES, FROM THE PREVIOUS TWO WEEKS. THE PHYSICIANS FELT THAT THE NA RESULTS WERE TOO LOW BASED ON THE PATIENTS' HISTORICAL RECOVERY. THE CUSTOMER REVIEWED THE DATA AND STATED THAT THERE WAS AN AVERAGE DECREASE OF ABOUT 4.5MMOL/L. NO SAMPLES WERE REPEATED. IT IS UNKNOWN HOW LONG AGO THE PREVIOUS SAMPLES (ON WHICH THE PHYSICIANS BASE THEIR INQUIRES) WERE RUN AND REPORTED. TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE REPORTED RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1