FDA Adverse Event Malfunction Summary report: N

CELL-DYN RUBY SYSTEM

MDR report key: 20280034 · Received September 23, 2024

Report

Report Number
2919069-2024-00054
Event Type
Malfunction
Date Received
September 23, 2024
Date of Event
September 2, 2024
Report Date
October 30, 2024
Manufacturer
ABBOTT LABORATORIES
Product Code
GKZ
UDI-DI
00380740017170
PMA / PMN Number
K061667
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RP
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION ADDED TO B5. THE CELL-DYN RUBY, SERIAL NUMBER: (B)(6) WAS EVALUATED. THE DISTRIBUTOR SERVICE REPRESENTATIVE INDICATED A LOOSE WASTE TUBING FROM THE ANALYZER SPLASHED LIQUID ONTO THE POWER CORD, WHICH CAUSED THE POWER CORD TO BURN. THE CUSTOMER WAS USING A NON-ABBOTT POWER CORD. AS THE INSTRUMENT IS OWNED BY A DEALER, THE DEALER REPLACED THE POWER CORD AND THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION AFTER THE PART WAS REPLACED. A REVIEW OF THE INSTRUMENT SERVICE HISTORY WAS PERFORMED AND FOUND NO CONTRIBUTING FACTOR ON OR AROUND THE DATE OF THE EVENT. THERE HAVE BEEN NO FURTHER DOCUMENTED OCCURRENCES OF FIRE OR BURNT COMPONENTS AFTER ON-SITE SERVICING WAS PERFORMED. A COMPLAINT SEARCH WAS PERFORMED AND NO ADDITIONAL COMPLAINTS WERE IDENTIFIED ASSOCIATED WITH THIS ISSUE OF A LOOSE AND LEAKING/SPLASHING WASTE TUBING, TUBING, TYGON, .125 INCH ID, .250 INCH OD, R-3603, BLK STRIPE, CONTRIBUTING TO A SMOKE/FIRE/BURNING INCIDENT. A REVIEW OF TRACKING AND TRENDING DID NOT IDENTIFY ANY TRENDS INVOLVING REPLACEMENTS OF THE TUBING, TYGON, .125 INCH ID, .250 INCH OD, R-3603, BLK STRIPE. MANUFACTURING DOCUMENTATION WAS REVIEWED AND DID NOT IDENTIFY ANY NON-CONFORMANCE'S ASSOCIATED WITH THE COMPLAINT ISSUE. ADDITIONALLY, LABELING WAS REVIEWED AND WAS FOUND TO ADEQUATELY ADDRESS THE CUSTOMER ISSUE. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER STATED THAT THE POWER CABLE ON THE CELL DYN RUBY ANALYZER SUDDENLY CAUGHT FIRE. THE POWER CORD AND THE CELERON COMPUTER ASSEMBLY WERE REPLACED. THERE WAS NO VISIBLE DAMAGE TO THE INSTRUMENT, LAB AND TO ANY PERSONNEL. NO REPORT OF INJURIES/EXPOSURE OR IMPACT TO USER SAFETY AND NO IMPACT TO ANALYTICAL PATIENT RESULTS.

Description of Event or Problem · 0

THE CUSTOMER STATED THAT THE POWER CABLE ON THE CELL DYN RUBY ANALYZER SUDDENLY CAUGHT FIRE. THE POWER CORD AND THE CELERON COMPUTER ASSEMBLY WERE REPLACED. THERE WAS NO VISIBLE DAMAGE TO THE INSTRUMENT, LAB AND TO ANY PERSONNEL. NO REPORT OF INJURIES/EXPOSURE OR IMPACT TO USER SAFETY AND NO IMPACT TO ANALYTICAL PATIENT RESULTS. UPDATE: THE BURNING OF CORD WAS CAUSED BY THE SPLASHING OF LIQUID WASTE FROM LOOSE LIQUID WASTE TUBING. THE LOOSE WASTE TUBING WAS IMMEDIATELY FIXED AND THE BURNT POWER CORD WAS REPLACED USING A NON-ABBOTT POWER CORD. THE CABLE THAT BURNED WAS A NON-ABBOTT CABLE AND WAS REPLACED WITH ANOTHER NON-ABBOTT CABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1430626 CELL-DYN RUBY SYSTEM COUNTER, DIFFERENTIAL CELL GKZ ABBOTT LABORATORIES 00380740017170

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown