FDA Adverse Event Malfunction Summary report: N

A1CNOW SELF CHECK CHEMISTRY KIT

MDR report key: 20270179 · Received September 20, 2024

Report

Report Number
1836135-2024-00034
Event Type
Malfunction
Date Received
September 20, 2024
Date of Event
August 22, 2024
Report Date
September 20, 2024
Manufacturer
PTS DIAGNOSTICS
Product Code
PDJ
UDI-DI
00381933070019
PMA / PMN Number
K090417
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER HAS NOT RETURNED THE KIT FOR INVESTIGATION. BASED UPON THE DIFFERENCE BETWEEN THE A1C RESULTS AND THE LAB VALUE, THIS IS BEING REPORTED OUT OF AN ABUNDANCE OF CAUTION. ADDITIONAL FACTORS CONTRIBUTE TO A MEDICAL DECISION BEING MADE (I.E. SIGNS, SYMPTOMS, ADDITIONAL GATHERED DATA) AND A SIGNIFICANT DIFFERENCE WOULD RESULT IN A RETEST OR ADDITIONAL EVALUATION/TESTING. QC RETENTION TESTING MEASURED WITHIN SPECIFICATION.

Description of Event or Problem · 0

THE CUSTOMER REPORTED RECEIVING A LOW A1C RESULT FROM THEIR A1C NOW SELF CHECK KIT IN COMPARISON TO A LAB RESULT FROM OVER A MONTH PRIOR. THERE WERE NO ALLEGATIONS OF PATIENT/USER HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1801737 A1CNOW SELF CHECK CHEMISTRY KIT A1C CHEMISTRY KIT PDJ PTS DIAGNOSTICS 2405251 00381933070019

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown