FDA Adverse Event Malfunction Summary report: N

DORNIER MEDTECH AMERICA, INC.

MDR report key: 20268353 · Received September 20, 2024

Report

Report Number
1037955-2024-00038
Event Type
Malfunction
Date Received
September 20, 2024
Date of Event
August 20, 2024
Report Date
November 6, 2024
Manufacturer
DORNIER MEDTECH AMERICA, INC.
Product Code
GEX
UDI-DI
04049958003097
PMA / PMN Number
K121938
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

NO DEVICES WERE RETURNED WITHIN THE DURATION OF THIS INVESTIGATION. THE DEVICE IDENTIFIED BY THE COMPLAINT INFORMATION HAS NOT BEEN RECEIVED FOR EVALUATION. THE ROOT CAUSE OF THE COMPLAINT AS REPORTED WAS NOT POSSIBLE TO CONFIRM. HOWEVER, IT IS ACKNOWLEDGED THAT DORNIER LASER FIBERS ARE FRAGILE, AND MUST BE HANDLED WITH CARE AS INSTRUCTED IN THE APPLICABLE INSTRUCTIONS FOR USE FOR LASER FIBERS. SHOULD A LASER FIBER BE RETURNED ALLOWING FURTHER ANALYSIS, DETAILS CONCERNING THE EVALUATION WILL BE PROVIDED IN A FOLLOW UP REPORT.

Additional Manufacturer Narrative · 0

ONE LASER FIBER WAS RETURNED FOR EVALUATION BASED ON THE COMPLAINT AS REPORTED. THE LASER FIBER RETURNED WAS CONFIRMED TO BE ITEM K2013062 LOT F2723S, AND WAS CONFIRMED TO BE BROKEN AS DESCRIBED BY THE COMPLAINANT. UPON VERIFICATION OF THE RFID, IT WAS REVEALED THE LASER WAS POWER PERFORMANCE TESTED ACCEPTABLY BY DMTA PERSONNEL, CONFIRMING THE ACCEPTABLE OPERATION OF THE DEVICE. ADDITIONALLY, A SMALL AMOUNT OF USAGE WAS RECORDED ON THE LASER FIBER, INDICATING PERHAPS A MECHANICAL FORCE PLACED ON THE LASER FIBER OCCURRED EARLY ON DURING OPERATION. IT IS ACKNOWLEDGED THAT DORNIER LASER FIBERS ARE FRAGILE, AND MUST BE HANDLED WITH CARE AS INSTRUCTED IN THE APPLICABLE INSTRUCTIONS FOR USE FOR LASER FIBERS. NO MANUFACTURING DEFECTS WERE REVEALED.

Description of Event or Problem · 0

DMTA QUALITY WAS CONTACTED REGARDING A HOLMIUM LASER FIBER WHICH WAS REPORTED TO HAVE BROKEN, "A URS TREATMENT HAS BEEN CONDUCTED IN WHICH A LASER FIBER WAS BROKEN".

Description of Event or Problem · 0

DMTA QUALITY WAS CONTACTED REGARDING A HOLMIUM LASER FIBER WHICH WAS REPORTED TO HAVE BROKEN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1354129 DORNIER MEDTECH AMERICA, INC. HOLMIUM LASER FIBER GEX DORNIER MEDTECH AMERICA, INC. K2013062 F2723S 04049958003097

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown