FDA Adverse Event Other Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR

MDR report key: 2026825 · Received March 15, 2011

Report

Report Number
3004753838-2011-00073
Event Type
Other
Date Received
March 15, 2011
Date of Event
October 1, 2010
Report Date
March 3, 2011
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P050012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2011 TO REPORT THAT HE EXPERIENCED A TOTAL OF THREE BROKEN SENSOR WIRES. PATIENT REPORTED DIFFICULTY WITH INSERTION OF THE THIRD OF THESE THREE SENSORS, STATING THAT AN APPLICATOR PLUNGER WAS "GRABBY" AND DID NOT GO IN SMOOTHLY. AFTER EXAMINING THE SENSOR WIRE MORE CLOSELY, PATIENT NOTICED THAT HALF OF THE SENSOR WIRE WAS STILL INSIDE OF HIM, BRINGING HIS "INTERNAL WIRE COUNT UP TO THREE". WITH ALL THREE BROKEN SENSORS, PATIENT REPORTED THAT HE DID NOT SEE THE SENSOR WIRES PROTRUDING FROM HIS SKIN. IN ALL THREE CASES, THE WIRE EITHER SEEMED A LOT SHORTER THAN NORMAL OR WAS MISSING ENTIRELY. HE EXPERIENCED NO INFECTION OR INJURY, BUT REPORTED THAT THERE IS STILL AN UNHEALED SORE AT THE FIRST SENSOR INSERTION SITE. NO MEDICAL INTERVENTION WAS REQUIRED, AND PATIENT REPORTED THAT HE WAS FINE DURING A FOLLOW-UP CALL WITH DEXCOM TECHNICAL SUPPORT. THIS IS MDR 1 OF 3 FOR THE COMPLAINT. SEE MDRS #300475838-2011-00074 AND -0075 FOR REPORTS 2 AND 3.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR MDS DEXCOM, INC. 9500-03

Patients

Seq Age Sex Outcome Treatment
1 33 YR Other