FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20263670 · Received September 19, 2024

Report

Report Number
2955842-2024-19431
Event Type
Malfunction
Date Received
September 19, 2024
Date of Event
August 26, 2024
Report Date
August 26, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AK, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE IESU ASSOCIATED WITH THE CUSTOMER-REPORTED COMPLAINT. THE UNIT WAS ANALYZED AND WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE. THE UNIT HAS NO SIGNIFICANT SCRATCHES OR DENTS. THE FRONT BEZEL IS IN DECENT CONDITION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE VISION SYSTEM (VS) MONOPOLAR WAS NOT WORKING ON ERBE DUE TO THE RECURRING C-34 FAULT. TECHNICAL SUPPORT ENGINEER (TSE) VALIDATED BYPASS ELECTROSURGICAL UNIT (ESU) WAS A FORCE TRIAD AND SITE VERIFIED THE ERBE WAS PLUGGED INTO ITS OWN OUTLET, BUT THE ISSUE REMAINED, AND THE POWER CORD WAS NOT THE ORIGINAL ONE. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2335967 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-40 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES