FDA Adverse Event Malfunction Summary report: N

VYNTUS ONE PC

MDR report key: 20243843 · Received September 18, 2024

Report

Report Number
9615102-2024-00155
Event Type
Malfunction
Date Received
September 18, 2024
Date of Event
August 26, 2024
Report Date
September 18, 2024
Manufacturer
VYAIRE MEDICAL GMBH
Product Code
BZC
UDI-DI
04250892904719
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
501

Narratives

Additional Manufacturer Narrative · 0

AS THE DEVICE WAS NOT RETURNED AND THE COMPLAINT COULD NOT BE CONFIRMED, A SPECIFIC ROOT-CAUSE COULD NOT BE DETERMINED. THE CUSTOMER RECEIVED A REPLACEMENT LAPTOP. THE DELL LAPTOP IS A THIRD PARTY DEVICE WHICH IS NOT FURTHER INVESTIGATED BY VYAIRE. DELL HAS THE APPROPRIATE DECLARATION OF CONFORMITY AND ADHERES TO ALL APPLICABLE SAFETY STANDARDS. THE USAGE OF LAPTOPS WHICH FULFIL APPLICABLE SAFETY STANDARDS IS STATE OF THE ART. THE CUSTOMER WILL BE INFORMED THAT A SWOLLEN BATTERY POSES A SAFETY RISK TO USERS AND PATIENTS. THEREFORE THE LAPTOP SHOULD BE RETURNED TO VYAIRE OR IF THAT IS NOT POSSIBLE, SCRAPPED IN ACCORDANCE WITH HAZARDOUS MATERIALS DISPOSAL. THE RISK EVALUATION OF THIS COMPLAINT RESULTS IN A RISK ACCEPTANCE LEVEL OF A MEDIUM ACCEPTABLE HEALTH RISK.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE KEYBOARD OF THE VYNTUS ONE LAPTOP FROM DELL IS PUFFED OUT, WHICH POSSIBLY COULD BE THE RESULT OF A SWOLLEN BATTERY. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1343483 VYNTUS ONE PC CALCULATOR, PULMONARY FUNCTION DATA BZC VYAIRE MEDICAL GMBH VYNTUS ONE PC 04250892904719

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown