NONE
Report
- Report Number
- 2955842-2024-19406
- Event Type
- Malfunction
- Date Received
- September 17, 2024
- Date of Event
- August 26, 2024
- Report Date
- August 26, 2024
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- GCJ
- PMA / PMN Number
- K181395
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) REACHED OUT TO THE ISI CLINICAL SALES REPRESENTATIVE (CSR) TO ADVISE OPERATING ROOM STAFF ON CANNULA SEAL LEAKING. NO SITE VISIT WAS CONDUCTED. ISI HAS NOT RECEIVED THE UNIVERSAL SEAL FOR EVALUATION.
IT WAS REPORTED THAT DURING DA VINCI-ASSISTED NEPHRECTOMY SURGICAL PROCEDURE, SITE CONTACTED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) TO REPORT THAT SITE WAS LOSING INSUFFLATION WHEN THEY INSERT AN ENDOSCOPE OR INSTRUMENT. THE TSE SUGGESTED ANOTHER CANNULA OR SEAL. SITE TRIED DIFFERENT "CAPS" AND THEY WERE GOING TO TRY A NEW CANNULA. THE CUSTOMER REQUESTED SUPPORT REGARDING THE HASSON CONE. THE TSE EXPLAINED THAT THEY HAD NO SUGGESTIONS TO STOP THE AIR FROM LEAKING. THERE WAS NO PATIENT INJURY. IT IS UNKNOWN HOW THE PROCEDURE WAS COMPLETED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1361016 | NONE | SEAL | GCJ | INTUITIVE SURGICAL, INC | 470500-13 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Prefer Not To Disclose | DA VINCI INSTRUMENTS AND ACCESSORIES |