FDA Adverse Event Malfunction Summary report: N

NONE

MDR report key: 20242552 · Received September 17, 2024

Report

Report Number
2955842-2024-19406
Event Type
Malfunction
Date Received
September 17, 2024
Date of Event
August 26, 2024
Report Date
August 26, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
GCJ
PMA / PMN Number
K181395
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) REACHED OUT TO THE ISI CLINICAL SALES REPRESENTATIVE (CSR) TO ADVISE OPERATING ROOM STAFF ON CANNULA SEAL LEAKING. NO SITE VISIT WAS CONDUCTED. ISI HAS NOT RECEIVED THE UNIVERSAL SEAL FOR EVALUATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING DA VINCI-ASSISTED NEPHRECTOMY SURGICAL PROCEDURE, SITE CONTACTED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) TO REPORT THAT SITE WAS LOSING INSUFFLATION WHEN THEY INSERT AN ENDOSCOPE OR INSTRUMENT. THE TSE SUGGESTED ANOTHER CANNULA OR SEAL. SITE TRIED DIFFERENT "CAPS" AND THEY WERE GOING TO TRY A NEW CANNULA. THE CUSTOMER REQUESTED SUPPORT REGARDING THE HASSON CONE. THE TSE EXPLAINED THAT THEY HAD NO SUGGESTIONS TO STOP THE AIR FROM LEAKING. THERE WAS NO PATIENT INJURY. IT IS UNKNOWN HOW THE PROCEDURE WAS COMPLETED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1361016 NONE SEAL GCJ INTUITIVE SURGICAL, INC 470500-13 N/A

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES