FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2023796 · Received February 15, 2011

Report

Report Number
1826988-2011-00061
Event Type
Malfunction
Date Received
February 15, 2011
Date of Event
January 1, 2011
Report Date
January 31, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE ALLEGED THAT THE CUSTOMER WAS RECEIVING HIGH BLOOD GLUCOSE READINGS. THE ADVOCATE ALSO ALLEGED THAT A CONTROL TEST WAS PERFORMED USING THE CUSTOMER'S CONTOUR METER AND THE RESULT WAS 230 MG/DL. THE NORMAL CONTROL RANGE WAS 102-141 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE ADVOCATE DECLINED TO TROUBLESHOOT OR RETURN PRODUCT BEFORE ENDING THE CALL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 9678 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK