FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2023794 · Received February 15, 2011

Report

Report Number
1826988-2011-00062
Event Type
Malfunction
Date Received
February 15, 2011
Date of Event
January 31, 2011
Report Date
January 31, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A (B)(6) CUSTOMER CALLED FOR HELP WITH TROUBLESHOOTING HIS CONTOUR METER. HE PERFORMED CONTROL TESTS AND REC'D A RESULT OF 1.8 MMOL/L. A NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 6.0-8.2 MMOL/L. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER USED THE LAST OF THE TEST STRIPS WHILE TROUBLESHOOTING, SO NO PRODUCT WILL BE RETURNED. A REPLACEMENT METER WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 7152B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK